Complete Care At Regent Llc
Hackensack, NJ · Medicare and Medicaid-certified nursing home (CCN 315295) · 180 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 4
Federal fines: none on current record
Phone: (201) 646-1166 · Verify on Medicare Care Compare ↗
Complete Care At Regent Llc has a CMS overall star rating of 2 out of 5, which is below the New Jersey state average of 3.31. Its health inspection rating is 2 stars and its staffing rating is 4 stars.
Complete Care At Regent Llc reports 3.30 total nurse hours per resident per day, including 0.61 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 34.8%.
Complete Care At Regent Llc has no federal fines on record and no payment denials according to CMS data. CMS does not display an abuse icon for this facility, and it is not currently listed in CMS's Special Focus Facility program.
About this facility
Complete Care At Regent Llc is a for-profit (individual owner) nursing home in Hackensack, Bergen County, New Jersey, certified for Medicare and Medicaid since May 1990. The facility is certified for 180 beds and reports an average daily census of 163.8 residents.
According to CMS Care Compare, the facility holds an overall star rating of 2 out of 5, below the New Jersey state average of 3.31. Its component ratings are: health inspection rating of 2, staffing rating of 4, and quality measure (QM) rating of 4. These four ratings measure different things — inspections reflect on-site survey findings, staffing reflects reported nurse hours, and QM reflects clinical outcome measures — and families should weigh them together rather than relying on the overall score alone.
Nurse staffing is reported at 3.30 total nurse hours per resident per day, including 0.61 RN hours per resident per day, with a nursing staff turnover rate of 34.8%.
On penalties, CMS records show no federal fines on record for this facility and no payment denials. No abuse icon is currently displayed by CMS for this facility, and it is not listed under CMS's Special Focus Facility program, which is reserved for homes with a history of persistent poor performance placed under increased inspection scrutiny.
This facility is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1 stars. Ownership has not changed in the past 12 months. Data sourced from CMS Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 2 out of 5 stars, below the New Jersey state average of 3.31.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.30 hours per resident per day, including 0.61 RN hours per resident per day, with a staffing star rating of 4 out of 5; nursing turnover is 34.8%.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus Facility program.
How large is this facility and how many residents live there?
It is certified for 180 beds with an average daily census of 163.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit individual and is part of the Complete Care chain, which operates 85 facilities nationally with an average rating of 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since May 1, 1990.
What do the four different CMS star ratings mean?
The overall rating combines health inspection (2 stars), staffing (4 stars), and quality measures (4 stars), each reflecting different aspects of care as assessed by CMS.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; contact the facility at 2016461166 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2016461166 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/315295?state=NJ.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.