Heritage Hall Wise
Wise, VA · Medicare and Medicaid-certified nursing home (CCN 495350) · 97 certified beds
Health inspection: 4 · Quality measures: 2 · Staffing: 2
Federal fines: none on current record
Phone: (276) 328-2721 · Verify on Medicare Care Compare ↗
Heritage Hall Wise has an overall CMS rating of 4 out of 5 stars, above the Virginia state average of 2.95. Its health inspection rating is 4 out of 5, and its staffing rating is 2 out of 5.
Heritage Hall Wise reports total nurse staffing of 3.58 hours per resident per day, including 0.34 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 37.9%.
Heritage Hall Wise has no federal fines on record and zero payment denials, according to CMS data. There is no abuse icon or Special Focus status associated with this facility in the reported data.
About this facility
Heritage Hall Wise is a Medicare- and Medicaid-certified nursing home in Wise, Wise County, Virginia, operating under a for-profit limited liability company ownership structure. The facility has been certified since March 2001 and maintains 97 certified beds, with an average of 87 residents.
According to CMS Care Compare data, Heritage Hall Wise holds an overall star rating of 4 out of 5, which is above the Virginia state average of 2.95. The facility's health inspection rating is 4 out of 5, its quality measure (QM) rating is 2 out of 5, and its staffing rating is 2 out of 5.
Nurse staffing data show total nurse hours of 3.58 per resident per day, including 0.34 RN hours per resident per day. Nursing staff turnover is reported at 37.9%.
On the penalty record, CMS reports zero fines (no federal fines on record) and zero payment denials for this facility. There is no abuse icon or Special Focus designation associated with this facility in the provided data.
Heritage Hall Wise is part of the Heritage Hall chain, which operates 15 facilities nationally with an average chain rating of 4.1 out of 5. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
This profile is based on CMS Care Compare data as reported for Heritage Hall Wise.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Heritage Hall Wise has an overall CMS rating of 4 out of 5 stars, which is above the Virginia state average of 2.95.
Does this facility accept Medicare, Medicaid, or both?
Heritage Hall Wise is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.58 hours per resident per day, and nursing staff turnover is 37.9%, with a staffing star rating of 2 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines and zero payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus status is indicated for Heritage Hall Wise in the CMS data provided.
How large is this facility and how many residents live there?
Heritage Hall Wise has 97 certified beds and an average of 87 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Heritage Hall chain, which includes 15 facilities with an average rating of 4.1 out of 5.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since March 1, 2001.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall rating plus three components — health inspections, staffing, and quality measures — each scored 1 to 5 stars; Heritage Hall Wise scores 4, 4, 2, and 2 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify rehabilitation services; contact the facility at 2763282721 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2763282721 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/495350?state=VA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.