Hickory Creek At New Castle
New Castle, IN · Medicare and Medicaid-certified nursing home (CCN 155459) · 36 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 1
Federal fines: none on current record
Phone: (765) 529-4695 · Verify on Medicare Care Compare ↗
Hickory Creek At New Castle has a CMS overall star rating of 2 out of 5, which is below the Indiana state average of 3.14. Its health inspection rating is 3 stars and its staffing rating is 1 star.
Hickory Creek At New Castle reports 3.54741 total nurse hours per resident per day, including 0.54276 RN hours per resident per day, with a CMS staffing rating of 1 out of 5. Nursing staff turnover is reported at 69.4%, which is high.
Hickory Creek At New Castle has no federal fines on record and zero payment denials, according to CMS data. There is no abuse icon flag and no Special Focus Facility designation noted for this facility.
About this facility
Hickory Creek At New Castle is a Medicare and Medicaid certified nursing home located in New Castle, Henry County, Indiana. It is certified for 36 beds and had an average of 31.1 residents, per CMS Care Compare data. The facility operates under non profit - other ownership and has been federally certified since June 1992.
CMS gives Hickory Creek At New Castle an overall star rating of 2 out of 5, which is below the Indiana state average of 3.14. The facility's component ratings are: health inspection rating of 3, quality measure (QM) rating of 3, and staffing rating of 1 out of 5. The overall rating combines these three domains, with staffing being a notable area of low performance here.
Nurse staffing levels are reported at 3.54741 total nurse hours per resident per day, including 0.54276 RN hours per resident per day. Nursing staff turnover is high, at 69.4%, according to CMS-reported data.
On the penalty record, CMS reports zero fines (no federal fines on record) and zero payment denials for this facility, with total fines of $0.00. There is no abuse icon flag and no Special Focus Facility designation noted in the data provided.
Hickory Creek At New Castle is part of the American Senior Communities chain, which operates 90 facilities nationally with an average chain rating of 3.9. Ownership has not changed in the past 12 months. This profile is based on CMS Care Compare data; families should verify current details directly with Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Hickory Creek At New Castle has a CMS overall rating of 2 out of 5, below the Indiana state average of 3.14.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.54741 hours per resident per day, with 0.54276 RN hours per resident per day; nursing turnover is 69.4%, and the CMS staffing rating is 1 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS reports zero fines and zero payment denials, so there are no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is indicated in the CMS data provided for this facility.
How large is this facility and how many residents live there?
Hickory Creek At New Castle is certified for 36 beds and had an average of 31.1 residents.
Who owns this facility — and is it part of a chain?
It is a non profit - other owned facility and part of the American Senior Communities chain, which operates 90 facilities with an average rating of 3.9.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 1, 1992.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 2, 3, 1, and 3 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 7655294695 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This detail is not included in the CMS data provided; contact the facility at 7655294695 or verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review current data at https://www.medicare.gov/care-compare/details/nursing-home/155459?state=IN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.