Willows Of New Castle
New Castle, IN · Medicare and Medicaid-certified nursing home (CCN 155089) · 95 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 1
Federal fines: none on current record
Phone: (765) 529-9694 · Verify on Medicare Care Compare ↗
Willows Of New Castle has an overall CMS rating of 2 out of 5 stars, which is below the Indiana state average of 3.14 stars. Its health inspection rating is 3 stars and its staffing rating is 1 star.
Willows Of New Castle reports total nurse staffing of 3.75 hours per resident per day, including 0.44 RN hours per resident per day, with a nursing staff turnover rate of 58.8%. CMS gives this facility a 1-star staffing rating.
Willows Of New Castle has no federal fines on record and no payment denials, according to CMS data. The data provided does not indicate a CMS abuse icon or Special Focus Facility status for this location.
About this facility
Willows Of New Castle is a for-profit corporation-owned nursing home in New Castle, Henry County, Indiana, certified for Medicare and Medicaid since March 1969. The facility is licensed for 95 beds and reports an average daily census of 60.2 residents.
According to CMS Care Compare, Willows Of New Castle holds an overall rating of 2 out of 5 stars, below the Indiana state average of 3.14. Its component ratings are: Health Inspection 3 stars, Quality Measures 2 stars, and Staffing 1 star.
Nurse staffing data show total nurse hours per resident per day of 3.75, including 0.44 RN hours per resident per day. Nursing staff turnover is reported at 58.8%, a figure families may wish to weigh alongside the 1-star staffing rating.
On penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials recorded.
The data provided does not indicate an abuse icon or a Special Focus Facility designation for this location, and there is no chain affiliation noted in the available data. Ownership has not changed in the past 12 months according to CMS records.
This profile is based on data from CMS Care Compare. Families considering this facility for a parent should review the full, current inspection record and staffing details directly on Medicare Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willows Of New Castle has an overall rating of 2 out of 5 stars, which is below the Indiana state average of 3.14 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, this facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.75 hours per resident per day, including 0.44 RN hours per resident per day, with a 58.8% nursing turnover rate and a 1-star CMS staffing rating.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility status for Willows Of New Castle.
How large is this facility and how many residents live there?
The facility is certified for 95 beds and has an average daily census of 60.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation, and no chain affiliation is listed in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since March 14, 1969.
What do the four different CMS star ratings mean?
CMS rates facilities on Health Inspections (3 stars here), Staffing (1 star), Quality Measures (2 stars), and an Overall rating (2 stars) combining these components.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 7655299694 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7655299694 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current data for Willows Of New Castle at https://www.medicare.gov/care-compare/details/nursing-home/155089?state=IN.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.