Holy Cross Health Center
Manchester, NH · Medicare and Medicaid-certified nursing home (CCN 305074) · 40 certified beds
Health inspection: 4 · Quality measures: 3 · Staffing: 5
Federal fines: none on current record
Phone: (603) 628-3550 · Verify on Medicare Care Compare ↗
Holy Cross Health Center has a CMS overall rating of 5 out of 5 stars, above the New Hampshire state average of 3.08. Its health inspection rating is 4 stars and its staffing rating is 5 stars.
Holy Cross Health Center reports total nurse staffing of 4.70 hours per resident per day, including 0.78 RN hours per resident per day, with a staffing star rating of 5 out of 5. Nursing staff turnover is reported at 34.3%.
Holy Cross Health Center has no federal fines on record, totaling $0.00, and no payment denials according to CMS data. No abuse icon or Special Focus designation is indicated for this facility in the available data.
About this facility
Holy Cross Health Center is a 40-bed, Medicare and Medicaid certified nursing home in Manchester, Hillsborough County, New Hampshire, first approved for certification in March 1996. The facility averages 23.8 residents, indicating it typically operates well under its licensed bed capacity. It is operated as a non-profit, church-related organization.
According to CMS Care Compare, Holy Cross Health Center holds an overall star rating of 5 out of 5, above the New Hampshire state average of 3.08. Its component ratings are: Health Inspection 4 stars, Quality Measures 3 stars, and Staffing 5 stars.
Nurse staffing data show total nurse hours per resident per day of 4.70, including 0.78 RN hours per resident per day. Nursing staff turnover is reported at 34.3%.
On penalties, CMS records show no federal fines on record for this facility (0 fines, $0.00 total) and no payment denials. No abuse icon and no Special Focus status are indicated in this data, meaning CMS has not flagged this facility under either designation as reported here.
No chain affiliation is indicated in the data provided. Ownership has not changed in the past 12 months, so current ratings reflect the present operator.
This profile is based on data drawn from CMS Care Compare and reflects the vintage of the data provided; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Holy Cross Health Center has an overall rating of 5 out of 5 stars, above the New Hampshire state average of 3.08.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.70 hours per resident per day, including 0.78 RN hours, with a staffing rating of 5 stars; nursing turnover is 34.3%.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It has 40 certified beds and an average daily population of 23.8 residents.
Who owns this facility — and is it part of a chain?
It is a non-profit, church-related facility, and no chain affiliation is indicated in the available data.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on March 15, 1996.
What do the four different CMS star ratings mean?
CMS assigns an overall rating plus three component ratings — health inspections, staffing, and quality measures — each scored separately from 1 to 5 stars; this facility scores 4, 5, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; contact the facility at (603) 628-3550 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (603) 628-3550 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/305074?state=NH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.