Villa Crest Nursing And Retirement Center
Manchester, NH · Medicare and Medicaid-certified nursing home (CCN 305079) · 126 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 3
Federal fines: none on current record
Phone: (603) 622-3262 · Verify on Medicare Care Compare ↗
Villa Crest Nursing And Retirement Center has a CMS overall rating of 4 stars, which is above the New Hampshire state average of 3.08 stars. Its health inspection rating is also 4 stars, while its staffing rating is 3 stars.
Villa Crest reports total nurse staffing of about 3.45 hours per resident per day, including roughly 0.49 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 35.4%.
CMS records show no federal fines on record for Villa Crest, with 0 fines totaling $0.00 and 0 payment denials. The data provided does not indicate an abuse icon or Special Focus Facility status for this facility.
About this facility
Villa Crest Nursing And Retirement Center is a for-profit (limited liability company) nursing home in Manchester, New Hampshire, certified for both Medicare and Medicaid. The facility has 126 certified beds and an average daily census of 120.7 residents, and has been Medicare/Medicaid certified since October 1996.
According to CMS Care Compare, Villa Crest holds an overall rating of 4 stars, which is above the New Hampshire state average of 3.08 stars. Its health inspection rating is 4 stars, its quality measure (QM) rating is 4 stars, and its staffing rating is 3 stars.
Nurse staffing data reported to CMS show total nurse staffing of approximately 3.45 hours per resident per day, including about 0.49 RN hours per resident per day. Nursing staff turnover is reported at 35.4%.
On penalties: CMS records show 0 federal fines totaling $0.00, meaning there are no federal fines on record for this facility. There are also 0 payment denials on record.
CMS data provided does not indicate an abuse icon or a Special Focus Facility designation for Villa Crest, and there is no indication of a chain affiliation or an ownership change within the past 12 months in the data supplied.
Families should verify current details directly on CMS Medicare Care Compare, as ratings and inspection data are updated periodically.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Villa Crest has a CMS overall rating of 4 stars, above the New Hampshire state average of 3.08 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.45 hours per resident per day, including 0.49 RN hours per resident per day, with a staffing rating of 3 stars and nursing turnover of 35.4%.
Does this facility have federal fines or penalties on record?
No — CMS records show 0 fines totaling $0.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Facility designation for Villa Crest.
How large is this facility and how many residents live there?
It has 126 certified beds with an average daily census of 120.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company; the data provided does not indicate a chain affiliation.
How long has this facility been Medicare/Medicaid certified?
It has been certified since October 1, 1996.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score (4 stars), health inspections (4 stars), quality measures (4 stars), and staffing (3 stars), each compared to state and national benchmarks.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail isn't included in the CMS data provided; contact the facility at 6036223262 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
This isn't addressed in the CMS data; contact the facility at 6036223262 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest inspection, staffing, and quality data at https://www.medicare.gov/care-compare/details/nursing-home/305079?state=NH.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.