Optalis Health & Rehabilitation Of Whitehall
Whitehall, MI · Medicare and Medicaid-certified nursing home (CCN 235206) · 125 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 2
Federal fines: none on current record · 1 payment denial
Phone: (231) 894-4056 · Verify on Medicare Care Compare ↗
CMS gives Optalis Health & Rehabilitation Of Whitehall an overall rating of 1 out of 5 stars, below the Michigan state average of 3.12 stars. Its health inspection rating is 1 star and its staffing rating is 2 stars.
Optalis Health & Rehabilitation Of Whitehall reports total nurse staffing of about 3.23 hours per resident per day, including roughly 0.71 RN hours per resident per day, with a staffing rating of 2 stars. Nursing staff turnover is reported at 57.8%.
Optalis Health & Rehabilitation Of Whitehall has no federal fines on record (0 fines, $0.00 total), but CMS lists 1 payment denial for this facility. CMS also displays its abuse warning icon for this facility, so families should review the inspection record on Care Compare.
About this facility
Optalis Health & Rehabilitation Of Whitehall is a for-profit nursing home in Whitehall, Michigan (Muskegon County), certified for both Medicare and Medicaid since April 8, 1971. The facility is licensed for 125 beds and has an average daily census of 79.5 residents.
CMS Care Compare assigns this facility an overall rating of 1 out of 5 stars, which is below the Michigan state average of 3.12 stars. The health inspection rating is also 1 star. The quality measure (QM) rating is 3 stars, and the staffing rating is 2 stars.
Nurse staffing levels reported to CMS show total nurse hours per resident per day of approximately 3.23, with registered nurse (RN) hours per resident per day of about 0.71. Nursing staff turnover is reported at 57.8%.
Regarding penalties, CMS records show no federal fines on record (0 fines totaling $0.00) for this facility, but there is 1 payment denial on record. CMS also displays its abuse warning icon (abuse_icon: Y) for this facility; families should review the full inspection record on Medicare Care Compare for details.
This facility is part of the Optalis Health & Rehabilitation chain, which operates 36 facilities nationally with an average chain rating of 2.4 stars. There has been no change of ownership in the past 12 months. This profile is based on CMS Care Compare data as published for this facility.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 1 out of 5 stars, below the Michigan state average of 3.12 stars.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.23 hours per resident per day, with about 0.71 RN hours per resident per day, and a staffing rating of 2 stars; nursing turnover is 57.8%.
Does this facility have federal fines or penalties on record?
There are no federal fines on record (0 fines, $0.00), but there is 1 payment denial on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
Yes, CMS displays its abuse warning icon for this facility. No Special Focus status is listed in the data.
How large is this facility and how many residents live there?
It is certified for 125 beds with an average daily census of 79.5 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Optalis Health & Rehabilitation chain, which includes 36 facilities with an average rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since April 8, 1971.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 1, 1, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 2318944056 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2318944056 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/235206?state=MI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.