Palmer Healthcare Center
Palmer, MA · Medicare and Medicaid-certified nursing home (CCN 225763) · 61 certified beds
Health inspection: 4 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (413) 289-9887 · Verify on Medicare Care Compare ↗
Palmer Healthcare Center has a CMS overall star rating of 3 out of 5, which is at the Massachusetts state average of about 3.04. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Palmer Healthcare Center reports total nurse hours of about 3.18 per resident per day, including 0.59 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 55.1%.
Palmer Healthcare Center has no federal fines on record and zero payment denials according to CMS data. There is no abuse icon flag and no Special Focus Facility designation listed for this facility.
About this facility
Palmer Healthcare Center is a for-profit nursing home in Palmer, Hampden County, Massachusetts, certified for Medicare and Medicaid since February 2002. It maintains 61 certified beds with an average of 52.5 residents.
According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is at the Massachusetts state average of approximately 3.04. Its four component ratings are: health inspection rating of 4 stars, staffing rating of 3 stars, and quality measure (QM) rating of 1 star. These four ratings combine into the overall score, though CMS weights health inspections most heavily.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of approximately 3.18, including 0.59 RN hours per resident per day. Nursing staff turnover is reported at 55.1%, a measure of how much of the nursing staff left over the prior year.
Regarding the penalty record, CMS reports zero fines (num_fines: 0, total_fines: $0.00) and zero payment denials for this facility — no federal fines on record. There is no abuse icon flag and no Special Focus Facility designation listed in the data provided. Ownership has not changed in the past 12 months according to CMS records, so current ratings reflect the present operator.
No chain affiliation is indicated in the available data. Families are encouraged to review the full inspection record and quality measures directly on Medicare Care Compare for the most current details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Palmer Healthcare Center has an overall rating of 3 out of 5 stars, which is at the Massachusetts state average of about 3.04.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are about 3.18 per resident per day, with 0.59 RN hours per resident per day, and nursing staff turnover of 55.1%. The staffing star rating is 3 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and zero payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is indicated in the CMS data provided.
How large is this facility and how many residents live there?
Palmer Healthcare Center has 61 certified beds with an average of 52.5 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation; no chain affiliation is indicated in the data provided.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare and Medicaid certification on February 15, 2002.
What do the four different CMS star ratings mean?
CMS rates facilities on health inspections (4 stars here), staffing (3 stars), quality measures (1 star), and an overall combined rating (3 stars) that weighs these factors, primarily inspections.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at (413) 289-9887 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at (413) 289-9887 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/225763?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.