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Regency Care

Springfield, IL · Medicare and Medicaid-certified nursing home (CCN 146139) · 99 certified beds

CMS overall rating: 1★ (state average 2.55★ — below state average)
Health inspection: 2 · Quality measures: 1 · Staffing: 1
Federal fines: 4 totaling $210,507 · 1 payment denial
Phone: (217) 793-4880 · Verify on Medicare Care Compare ↗

Regency Care has a CMS overall star rating of 1 out of 5, which is below the Illinois state average of 2.55 stars. Its health inspection rating is 2 stars and its staffing rating is 1 star.

Regency Care reports total nurse staffing of 2.96 hours per resident per day, including 0.65 RN hours per resident per day, with a nursing staff turnover rate of 57.3%. Its CMS staffing star rating is 1 out of 5.

CMS records show Regency Care has 4 federal fines totaling $210,507.00 and 1 payment denial. There is no abuse icon or Special Focus status noted for this facility in the available data.

Overall rating vs. benchmarks
Regency Care Regency Care: 1★ 1★ IL average IL average: 2.55★ 2.55★ Heritage Operation chain avg Heritage Operation chain avg: 2★ 2★

About this facility

Regency Care is a for-profit (limited liability company) nursing home in Springfield, Sangamon County, Illinois, certified for 99 beds with an average of 90 residents. The facility has been Medicare and Medicaid certified since February 18, 2010, and participates in both programs.

According to CMS Care Compare, Regency Care holds an overall star rating of 1 out of 5, which is below the Illinois state average of 2.55. Its component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 1 star, and staffing rating of 1 star.

Nurse staffing data show total nurse hours per resident per day of 2.96, including 0.65 RN hours per resident per day. Nursing staff turnover is reported at 57.3%.

On the penalty record, CMS lists 4 federal fines totaling $210,507.00 for this facility, and 1 payment denial. There is no abuse icon or Special Focus designation reported in this dataset for Regency Care.

Regency Care is part of the Heritage Operations Group chain, which operates 9 facilities with an average chain rating of 2.0 stars. CMS data indicate no ownership change within the past 12 months, so the ratings reflect the current operator.

This profile is based on CMS Care Compare data; families are encouraged to review the current inspection record directly on Care Compare for the most up-to-date information.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Regency Care has an overall CMS rating of 1 star, below the Illinois state average of 2.55 stars.

Does this facility accept Medicare, Medicaid, or both?

Regency Care accepts both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 2.96 hours per resident per day, including 0.65 RN hours, with a 57.3% nursing turnover rate and a staffing star rating of 1.

Does this facility have federal fines or penalties on record?

Yes, CMS lists 4 fines totaling $210,507.00 and 1 payment denial for Regency Care.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The available CMS data does not indicate an abuse icon or Special Focus status for Regency Care.

How large is this facility and how many residents live there?

Regency Care is certified for 99 beds and averages 90 residents.

Who owns this facility — and is it part of a chain?

It is owned as a for-profit limited liability company and is part of the Heritage Operations Group chain, which operates 9 facilities with an average rating of 2.0 stars.

How long has this facility been Medicare/Medicaid certified?

Regency Care has been certified since February 18, 2010.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; Regency Care scores 1, 2, 1, and 1 star respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

This data set does not specify rehabilitation services; contact the facility at 2177934880 or check Medicare Care Compare for details.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 2177934880 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can view Regency Care's up-to-date CMS record at https://www.medicare.gov/care-compare/details/nursing-home/146139?state=IL.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.