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Symphony Maple Crest

Belvidere, IL · Medicare and Medicaid-certified nursing home (CCN 145990) · 86 certified beds

⚠ CMS consumer warning: CMS displays its abuse warning icon for this facility. Review the full inspection record on Medicare Care Compare ↗.
CMS overall rating: 1★ (state average 2.55★ — below state average)
Health inspection: 1 · Quality measures: 4 · Staffing: 1
Federal fines: 5 totaling $409,524 · 2 payment denials
Phone: (815) 547-6377 · Verify on Medicare Care Compare ↗

Symphony Maple Crest has a CMS overall star rating of 1 out of 5, below the Illinois state average of 2.55. Its health inspection rating is 1 star and its staffing rating is also 1 star.

Symphony Maple Crest reports 2.84 total nurse hours per resident per day, including 0.40 RN hours per resident per day, with a staffing turnover rate of 53.4% and a 1-star CMS staffing rating. These figures come directly from CMS Care Compare data.

Yes, Symphony Maple Crest has 5 federal fines on record totaling $409,524.00, along with 2 payment denials. CMS also displays its abuse icon for this facility, so families should review the full inspection record on Care Compare.

Overall rating vs. benchmarks
Symphony Maple Crest Symphony Maple Crest: 1★ 1★ IL average IL average: 2.55★ 2.55★ Symphony Care Netw chain avg Symphony Care Netw chain avg: 1.7★ 1.7★

About this facility

Symphony Maple Crest is a for-profit (LLC) skilled nursing facility in Belvidere, Boone County, Illinois, certified for both Medicare and Medicaid since February 2000. The facility is licensed for 86 beds and reports an average daily census of 68.8 residents.

According to CMS Care Compare, Symphony Maple Crest holds an overall star rating of 1 out of 5, which is below the Illinois state average of 2.55. Its component ratings are: health inspection rating of 1 star, staffing rating of 1 star, and quality measures rating of 4 stars.

Nurse staffing is reported at 2.84 total nurse hours per resident per day, including 0.40 RN hours per resident per day. Nursing staff turnover is 53.4%.

CMS's penalty record for this facility includes 5 fines totaling $409,524.00, and 2 payment denials. CMS also displays its abuse icon for this facility, indicating a citation related to abuse; families should review the full inspection record on Care Compare before making a decision.

Symphony Maple Crest is part of the Symphony Care Network chain, which operates 7 facilities with an average chain rating of 1.7 stars. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.

Source: CMS Medicare Care Compare.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Symphony Maple Crest has an overall CMS rating of 1 out of 5 stars, below the Illinois state average of 2.55.

Does this facility accept Medicare, Medicaid, or both?

It is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 2.84 hours per resident per day, with 0.40 RN hours per resident per day, and turnover of 53.4%; its CMS staffing rating is 1 star.

Does this facility have federal fines or penalties on record?

Yes, CMS records 5 fines totaling $409,524.00 and 2 payment denials for this facility.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

CMS displays its abuse icon for this facility; no Special Focus status is recorded in the data provided.

How large is this facility and how many residents live there?

It is certified for 86 beds, with an average daily census of 68.8 residents.

Who owns this facility — and is it part of a chain?

It is owned as a for-profit LLC and is part of the Symphony Care Network, a chain of 7 facilities with an average rating of 1.7 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since February 2000.

What do the four different CMS star ratings mean?

CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; this facility scores 1, 1, 1, and 4 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service lines; please contact the facility at 8155476377 or verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not include tour details; please contact the facility at 8155476377 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/145990?state=IL.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.