The Rehabilitation Center At The Palazzo
Phoenix, AZ · Medicare and Medicaid-certified nursing home (CCN 035116) · 60 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 4
Federal fines: none on current record
Phone: (602) 433-6300 · Verify on Medicare Care Compare ↗
The Rehabilitation Center At The Palazzo has a CMS overall rating of 4 stars, above the Arizona state average of 3.32 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
The Rehabilitation Center At The Palazzo reports 4.33 total nurse hours per resident per day, including 0.58 RN hours per resident per day, with a nursing staff turnover rate of 51.6% and a CMS staffing rating of 4 stars.
The Rehabilitation Center At The Palazzo has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus program.
About this facility
The Rehabilitation Center At The Palazzo is a 60-bed skilled nursing facility in Phoenix, Maricopa County, Arizona, with an average of 52.9 residents. It operates as a for-profit limited liability company and has been Medicare and Medicaid certified since September 19, 1985, accepting both Medicare and Medicaid.
According to CMS Care Compare, the facility holds an overall rating of 4 stars, above the Arizona state average of 3.32 stars. Its component ratings are: health inspection 3 stars, quality measures 5 stars, and staffing 4 stars.
Nurse staffing data show total nurse hours of 4.33 per resident per day, including 0.58 RN hours per resident per day. Nursing staff turnover is reported at 51.6%.
On the penalty record, CMS reports 0 federal fines totaling $0.00 and 0 payment denials — no federal fines on record for this facility. CMS does not display an abuse icon for this facility, and it is not listed under the Special Focus Facility program.
The facility is part of the Aspen Skilled Healthcare chain, which operates 35 facilities nationally with an average chain rating of 3.7 stars. There has been no change of ownership in the last 12 months, so current ratings reflect the operator listed here.
This profile is based on CMS Care Compare data; families are encouraged to verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 4 stars, which is above the Arizona state average of 3.32 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.33 hours per resident per day, including 0.58 RN hours per resident per day, with a nursing turnover rate of 51.6%; the CMS staffing rating is 4 stars.
Does this facility have federal fines or penalties on record?
No, CMS reports 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility, and it is not designated a Special Focus Facility.
How large is this facility and how many residents live there?
It is certified for 60 beds with an average of 52.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Aspen Skilled Healthcare chain, which has 35 facilities nationally with an average rating of 3.7 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 19, 1985.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 4, 3, 4, and 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 6024336300 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover touring details; contact the facility at 6024336300 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current data at https://www.medicare.gov/care-compare/details/nursing-home/035116?state=AZ.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.