Vantage At West Springfield Llc
West Springfield, MA · Medicare and Medicaid-certified nursing home (CCN 225262) · 168 certified beds
Health inspection: 3 · Quality measures: 2 · Staffing: 2
Federal fines: 1 totaling $13,748
Phone: (413) 733-3151 · Verify on Medicare Care Compare ↗
Vantage At West Springfield has a CMS overall star rating of 3 out of 5, which is at the Massachusetts state average of 3.04. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Vantage At West Springfield reports total nurse staffing of 3.54 hours per resident per day, including 0.50 RN hours per resident per day, with a CMS staffing rating of 2 stars. The reported nursing staff turnover rate is 53.0%.
Vantage At West Springfield has 1 federal fine on record totaling $13,748.00, and 0 payment denials. CMS data provided does not indicate an abuse icon or Special Focus Facility status for this location.
About this facility
Vantage At West Springfield LLC is a for-profit, limited liability company nursing home located in West Springfield, Hampden County, Massachusetts. The facility has been Medicare and Medicaid certified since 1979 and is certified for 168 beds, with an average of 115.2 residents on any given day.
According to CMS Care Compare data, the facility holds an overall star rating of 3 out of 5, which is at the Massachusetts state average of 3.04. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 2 stars, and staffing rating of 2 stars.
Nurse staffing levels total 3.54 hours per resident per day, including 0.50 registered nurse (RN) hours per resident per day. The reported nursing staff turnover rate is 53.0%.
On penalties, CMS records show 1 federal fine totaling $13,748.00, and 0 payment denials for this facility. There is no abuse icon or Special Focus Facility designation noted in the data provided for this facility.
Vantage At West Springfield LLC is part of the Vantage Care chain, which operates 10 facilities nationally with an average chain rating of 2.4 stars.
Ownership of this facility changed within the past 12 months. As a result, families should note that the CMS ratings described here may reflect performance data collected under the prior operator, and current conditions may differ.
This profile is based on CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 3 out of 5 stars, which is at the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
This facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.54 hours per resident per day, with 0.50 RN hours per resident per day, and a nursing staff turnover rate of 53.0%. The CMS staffing rating is 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $13,748.00, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not show an abuse icon or Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
The facility is certified for 168 beds and has an average daily population of 115.2 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Vantage Care chain, which includes 10 facilities nationally with an average rating of 2.4 stars. Ownership of this facility changed within the past 12 months, so ratings may reflect the prior operator.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since 1979.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (3 stars), quality measures (2 stars), and staffing (2 stars) — which combine into the overall 3-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
This information is not included in the provided data; contact the facility at 4137333151 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This information is not included in the provided data; contact the facility at 4137333151 for details, and review the inspection record on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/225262?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.