Vivo Healthcare Winter Haven
Winter Haven, FL · Medicare and Medicaid-certified nursing home (CCN 105998) · 120 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 1
Federal fines: none on current record
Phone: (863) 298-5000 · Verify on Medicare Care Compare ↗
Vivo Healthcare Winter Haven has a CMS overall rating of 1 out of 5 stars, below Florida's state average of 3.27 stars. Its health inspection rating is 1 star and its staffing rating is also 1 star.
Vivo Healthcare Winter Haven reports total nurse staffing of about 3.29 hours per resident per day, with registered nurse time of 0.37 hours per resident per day, and a CMS staffing rating of 1 out of 5 stars. CMS has not reported a nursing turnover percentage for this facility in the available data.
Vivo Healthcare Winter Haven has no federal fines on record, with zero fines totaling $0.00 and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program based on the data provided.
About this facility
Vivo Healthcare Winter Haven is a Medicare and Medicaid certified nursing home in Winter Haven, Polk County, Florida, first approved in October 1998. The facility is licensed for 120 certified beds and, according to CMS data, houses an average of 104.8 residents. It operates under for-profit individual ownership and has not changed ownership in the past 12 months, so current ratings reflect the current operator.
CMS Care Compare assigns this facility an overall rating of 1 out of 5 stars, below the Florida state average of 3.27 stars. The health inspection rating is 1 out of 5, the quality measure rating is 3 out of 5, and the staffing rating is 1 out of 5. Total nurse staffing is reported at 3.29 hours per resident per day, with registered nurse time at 0.37 hours per resident per day. CMS did not report a nursing staff turnover percentage for this facility in the supplied data.
On penalties, CMS records show zero fines and no federal fines on record, with total fines of $0.00, and no payment denials logged. No abuse icon is displayed for this facility, and it is not listed under CMS's Special Focus Facility program in the data provided.
Vivo Healthcare Winter Haven is part of the Vivo Healthcare chain, which operates 12 facilities nationally with an average CMS rating of 2.4 stars. Data sourced from CMS Care Compare; families should verify current details directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Vivo Healthcare Winter Haven has an overall rating of 1 out of 5 stars, below the Florida state average of 3.27 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.29 hours per resident per day, with 0.37 RN hours per resident per day; CMS has not reported a turnover percentage for this facility, and its staffing rating is 1 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines, $0.00 in total fines, and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not listed under the CMS Special Focus Facility program in the available data.
How large is this facility and how many residents live there?
It is certified for 120 beds and has an average of 104.8 residents, per CMS data.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit individual owner and is part of the Vivo Healthcare chain, which operates 12 facilities nationally with an average CMS rating of 2.4 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for Medicare/Medicaid certification on October 2, 1998.
What do the four different CMS star ratings mean?
This facility's overall rating is 1 star, health inspection rating is 1 star, quality measure rating is 3 stars, and staffing rating is 1 star, each reflecting different aspects of CMS's evaluation.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service types; contact the facility at 863-298-5000 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour guidance; contact the facility at 863-298-5000 to arrange a visit and review details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the most current details at https://www.medicare.gov/care-compare/details/nursing-home/105998?state=FL.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.