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Winter Haven Health And Rehabilitation Center

Winter Haven, FL · Medicare and Medicaid-certified nursing home (CCN 105176) · 140 certified beds

CMS overall rating: 2★ (state average 3.27★ — below state average)
Health inspection: 2 · Quality measures: 4 · Staffing: 3
Federal fines: 1 totaling $4,190
Phone: (863) 293-3103 · Verify on Medicare Care Compare ↗

Winter Haven Health And Rehabilitation Center has a CMS overall rating of 2 out of 5 stars, which is below the Florida state average of 3.27. Its health inspection rating is 2 stars and its staffing rating is 3 stars.

Winter Haven Health And Rehabilitation Center reports total nurse staffing of 3.22 hours per resident per day, including 0.56 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 37.3%.

Winter Haven Health And Rehabilitation Center has 1 federal fine on record totaling $4,190.00, with 0 payment denials. CMS does not display an abuse icon for this facility and it is not currently in the Special Focus program.

Overall rating vs. benchmarks
Winter Haven Health A… Winter Haven Health A…: 2★ 2★ FL average FL average: 3.27★ 3.27★ Senior Health Sout chain avg Senior Health Sout chain avg: 1.9★ 1.9★

About this facility

Winter Haven Health And Rehabilitation Center is a Medicare and Medicaid certified nursing home in Winter Haven, Polk County, Florida. The facility is certified for 140 beds and reports an average of 134.5 residents, and it has been federally certified since June 1982. It is operated as a non-profit corporation and is part of the Senior Health South chain, which includes 8 facilities with an average CMS overall rating of 1.9 stars.

According to CMS Care Compare, the facility's overall star rating is 2 out of 5, which is below the Florida state average of 3.27. Its four component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 4 stars, and staffing rating of 3 stars.

Nurse staffing data show total nurse staffing hours of 3.22 hours per resident per day, including 0.56 RN hours per resident per day. Nursing staff turnover is reported at 37.3%.

On penalties, CMS records show 1 federal fine totaling $4,190.00 for this facility. There are 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently listed under CMS's Special Focus Facility program, which designates homes as persistently underperforming and subject to increased inspection oversight.

There has been no change of ownership reported in the last 12 months. Data reflects CMS Care Compare records as provided.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

The overall rating is 2 out of 5 stars, which is below the Florida state average of 3.27.

Does this facility accept Medicare, Medicaid, or both?

It is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is 3.22 hours per resident per day, including 0.56 RN hours per resident per day, with 37.3% nursing staff turnover; the staffing star rating is 3 out of 5.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 1 fine totaling $4,190.00 and 0 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus program.

How large is this facility and how many residents live there?

It is certified for 140 beds with an average of 134.5 residents.

Who owns this facility — and is it part of a chain?

It is owned by a non-profit corporation and is part of the Senior Health South chain, which includes 8 facilities with an average CMS rating of 1.9 stars.

How long has this facility been Medicare/Medicaid certified?

It was first approved for certification on June 1, 1982.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus three component ratings — health inspection (2 stars), staffing (3 stars), and quality measures (4 stars) — which combine to form the overall score.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at 8632933103 and verify on Medicare Care Compare.

What should I look for when touring this facility?

This data set does not include tour guidance; contact the facility at 8632933103 to arrange a visit.

How do I verify this facility's current record on Medicare Care Compare?

Visit https://www.medicare.gov/care-compare/details/nursing-home/105176?state=FL for the most current CMS data.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.