Westborough Healthcare
Westborough, MA · Medicare and Medicaid-certified nursing home (CCN 225242) · 117 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 2
Federal fines: none on current record
Phone: (508) 366-9131 · Verify on Medicare Care Compare ↗
Westborough Healthcare has a CMS overall rating of 2 out of 5 stars, below the Massachusetts state average of about 3.04 stars. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Westborough Healthcare reports total nurse staffing of about 3.65 hours per resident per day, including 0.64 RN hours per resident per day, with a nursing staff turnover rate of 42.4%. CMS gives the facility a staffing rating of 2 out of 5 stars.
Westborough Healthcare has no federal fines on record and no payment denials reported by CMS. CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus Facility program.
About this facility
Westborough Healthcare is a for-profit (Limited Liability Company) nursing home located in Westborough, Worcester County, Massachusetts. The facility has been Medicare and Medicaid certified since October 1975, with 117 certified beds and an average daily census of 97.9 residents.
According to CMS Care Compare, Westborough Healthcare holds an overall star rating of 2 out of 5, which falls below the Massachusetts state average of 3.04. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 1 star, and staffing rating of 2 stars.
Nurse staffing data show total nurse hours of 3.65 per resident per day, including 0.64 RN hours per resident per day. Nursing staff turnover is reported at 42.4%.
On the penalty front, CMS records show no federal fines on record (0 fines, $0.00 total) and no payment denials for this facility.
Westborough Healthcare is part of the Next Step Healthcare chain, which operates 14 facilities nationally with an average chain rating of 1.7 stars. Ownership has not changed in the past 12 months.
Data sourced from CMS Care Compare; figures reflect the most recently published CMS data vintage available for this facility. Families should review the full inspection record directly on Care Compare for the most current details.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Westborough Healthcare has an overall CMS rating of 2 out of 5 stars, which is below the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Westborough Healthcare is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
The facility reports 3.65 total nurse hours per resident per day, including 0.64 RN hours, with a nursing turnover rate of 42.4% and a CMS staffing rating of 2 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is present in the data, and no Special Focus status is listed for this facility.
How large is this facility and how many residents live there?
Westborough Healthcare has 117 certified beds and an average daily census of 97.9 residents.
Who owns this facility — and is it part of a chain?
The facility is a for-profit LLC and is part of the Next Step Healthcare chain, which operates 14 facilities nationally with an average rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
Westborough Healthcare has been certified since October 3, 1975.
What do the four different CMS star ratings mean?
CMS rates facilities on an overall score plus three components — health inspections, staffing, and quality measures; here the health inspection rating is 3 stars, staffing is 2 stars, and quality measures is 1 star.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service lines; please contact the facility at 5083669131 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This data set does not cover tour details; contact the facility at 5083669131 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official ratings and inspection details at https://www.medicare.gov/care-compare/details/nursing-home/225242?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.