Willow Brooke Ct Skilled Care Ctr At Heron Point
Chestertown, MD · Medicare and Medicaid-certified nursing home (CCN 215235) · 38 certified beds
Health inspection: 5 · Quality measures: — · Staffing: 5
Federal fines: 1 totaling $15,440
Phone: (410) 778-7300 · Verify on Medicare Care Compare ↗
Willow Brooke Ct Skilled Care Ctr At Heron Point holds a CMS overall star rating of 5 out of 5, above the Maryland state average of 3.13. Its health inspection rating is also 5 stars and its staffing rating is 5 stars.
Willow Brooke Ct Skilled Care Ctr At Heron Point reports 4.75 total nurse hours per resident per day, including 1.76 RN hours per resident per day, and carries a CMS staffing rating of 5 stars. CMS has not reported a nursing staff turnover percentage for this facility.
Willow Brooke Ct Skilled Care Ctr At Heron Point has 1 federal fine on record totaling $15,440.00, with 0 payment denials. CMS data does not indicate an abuse icon or Special Focus Facility status for this facility.
About this facility
Willow Brooke Ct Skilled Care Ctr At Heron Point is a non-profit corporation nursing home located in Chestertown, Kent County, Maryland. First approved for Medicare and Medicaid certification on November 7, 1991, the facility is certified for 38 beds, with an average daily resident count reported at 1.9 in CMS data.
The facility accepts both Medicare and Medicaid. According to CMS Care Compare, its overall star rating is 5 out of 5, above the Maryland state average of 3.13. Its health inspection rating is 5 stars and its staffing rating is 5 stars; a quality measure star rating is not available in this data set.
Nurse staffing is reported at 4.74709 total nurse hours per resident per day, including 1.75684 RN hours per resident per day. Nursing staff turnover percentage was not provided in the available data.
On penalties: CMS records show 1 federal fine totaling $15,440.00, and 0 payment denials for this facility. No abuse icon or Special Focus Facility designation was indicated in the provided data.
This facility is part of the Acts Retirement-Life Communities chain, which operates 27 facilities nationally with an average chain rating of 4.7 stars. CMS data does not indicate a change of ownership within the past 12 months for this facility.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has a CMS overall rating of 5 out of 5 stars, above the Maryland state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.74709 hours per resident per day, including 1.75684 RN hours per resident per day, with a 5-star staffing rating; turnover data was not provided.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $15,440.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided CMS data does not indicate an abuse icon or Special Focus Facility designation for this facility.
How large is this facility and how many residents live there?
It is certified for 38 beds, with an average daily resident count reported as 1.9 in CMS data.
Who owns this facility — and is it part of a chain?
It is operated as a non-profit corporation and is part of the Acts Retirement-Life Communities chain, which includes 27 facilities with an average rating of 4.7 stars.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on November 7, 1991.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 5 stars overall, 5 for health inspections, and 5 for staffing, with quality measure data not provided.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types beyond Medicare/Medicaid certification; contact the facility at 4107787300 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 4107787300 and verify current information on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current CMS record at https://www.medicare.gov/care-compare/details/nursing-home/215235?state=MD.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.