Willowdale Health Services
New Holstein, WI · Medicare and Medicaid-certified nursing home (CCN 525411) · 49 certified beds
Health inspection: 4 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (920) 898-5706 · Verify on Medicare Care Compare ↗
Willowdale Health Services has a CMS overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars. Its health inspection rating is 4 stars and its staffing rating is 3 stars.
Willowdale Health Services reports total nurse staffing of 3.47 hours per resident per day, including 1.09 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 40.0%.
Willowdale Health Services has no federal fines on record, with 0 fines totaling $0.00, and no payment denials on record according to CMS. CMS does not display an abuse icon for this facility and it is not listed in the Special Focus program.
About this facility
Willowdale Health Services is a Medicare and Medicaid certified nursing home in New Holstein, Calumet County, Wisconsin, first approved for certification on December 11, 1987. It is a for-profit facility operating as a Limited Liability Company, certified for 49 beds with an average of 26.1 residents.
According to CMS Care Compare, Willowdale Health Services holds an overall rating of 3 stars, which is at the Wisconsin state average of 2.98. The facility's health inspection rating is 4 stars, its quality measure rating is 1 star, and its staffing rating is 3 stars.
Nurse staffing data reported to CMS show total nurse staffing of 3.47 hours per resident per day, including 1.09 RN hours per resident per day. Nursing staff turnover is reported at 40.0%.
Regarding penalties, CMS records show no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials on record.
Willowdale Health Services is part of the North Shore Healthcare chain, which includes 59 facilities with an average CMS rating of 2.7 stars. CMS records indicate no change in ownership within the past 12 months, so current ratings reflect the current operator.
This profile is based on data published by CMS Care Compare and reflects the most recent data vintage available in that source. Families are encouraged to review the full inspection record and quality measures directly on Medicare Care Compare for additional detail before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willowdale Health Services has an overall rating of 3 stars, which is at the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.47 hours per resident per day, including 1.09 RN hours per resident per day, with a staffing rating of 3 stars; nursing turnover is reported at 40.0%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed for this facility, and it is not listed in the CMS Special Focus program.
How large is this facility and how many residents live there?
Willowdale Health Services is certified for 49 beds and has an average of 26.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and part of the North Shore Healthcare chain, which includes 59 facilities with an average CMS rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on December 11, 1987.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with separate ratings for health inspections, staffing, and quality measures; Willowdale's are 3, 4, 3, and 1 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; contact the facility at 9208985706 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided doesn't include tour guidance; contact the facility at 9208985706 or check the Care Compare inspection record.
How do I verify this facility's current record on Medicare Care Compare?
You can review the full record at https://www.medicare.gov/care-compare/details/nursing-home/525411?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.