Willows Health Center
Rockford, IL · Medicare and Medicaid-certified nursing home (CCN 146101) · 50 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 4
Federal fines: 1 totaling $12,909 · 1 payment denial
Phone: (815) 316-1500 · Verify on Medicare Care Compare ↗
Willows Health Center has a CMS overall rating of 3 stars, which is above the Illinois state average of about 2.55 stars. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Willows Health Center reports total nurse staffing of about 5.21 hours per resident per day, including about 1.60 RN hours per resident per day, and carries a CMS staffing rating of 4 stars. Nursing staff turnover percentage was not reported in the available data.
Willows Health Center has 1 federal fine on record totaling $12,909.00, plus 1 payment denial. No abuse icon or Special Focus Facility status is indicated for this facility in the available CMS data.
About this facility
Willows Health Center is a non-profit nursing home in Rockford, Winnebago County, Illinois, certified for both Medicare and Medicaid. The facility has 50 certified beds and an average daily resident count of 30.3, and it has been Medicare/Medicaid certified since April 2006.
According to CMS Care Compare, Willows Health Center holds an overall star rating of 3, which is above the Illinois state average of 2.55. Its four component ratings from CMS are: health inspection rating of 3 stars, quality measure (QM) rating of 4 stars, and staffing rating of 4 stars.
Nurse staffing data reported to CMS shows total nurse hours per resident per day of 5.21, including 1.60 RN hours per resident per day. Nursing staff turnover figures were not provided in the available data.
On penalties, CMS records show 1 federal fine totaling $12,909.00, and 1 payment denial on record for this facility. No abuse icon is indicated for this facility in the supplied data, and no Special Focus Facility status is listed.
There is no chain information provided for this facility, and CMS data indicates no change in ownership within the past 12 months, so current ratings should reflect the present operator.
This profile is based on data from CMS Medicare Care Compare and reflects the most recent reporting period available at the time of compilation. Families should consult the Care Compare website directly for the most current details before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Willows Health Center has an overall rating of 3 stars, which is above the Illinois state average of 2.55 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 5.21 hours per resident per day, including 1.60 RN hours per resident per day, with a CMS staffing rating of 4 stars; turnover data was not provided.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $12,909.00 and 1 payment denial.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is indicated in the available CMS data.
How large is this facility and how many residents live there?
Willows Health Center has 50 certified beds and an average daily resident count of 30.3.
Who owns this facility — and is it part of a chain?
It is operated as a non-profit corporation; no chain affiliation is indicated in the available data.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on April 1, 2006.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measure (QM) dimensions; Willows Health Center scores 3 overall, 3 on health inspections, 4 on staffing, and 4 on quality measures.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the available data; contact the facility at 8153161500 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed by the CMS data provided; contact the facility at 8153161500 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the most current information at https://www.medicare.gov/care-compare/details/nursing-home/146101?state=IL.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.