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Carilion Home Care Services Tazewell

Tazewell, VA · Medicare-certified home health agency (CCN 497018)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 5★
Serves: 28 ZIP codes (is yours included? →) · Phone: (276) 988-8714 · Verify on Medicare Care Compare ↗

Carilion Home Care Services Tazewell holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars, but it earns a 5-star patient survey rating. This suggests patients report a strong experience even though the overall quality star rating trails the state average.

Carilion Home Care Services Tazewell offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 28 ZIP codes from its office in Tazewell, VA.

Yes, Carilion Home Care Services Tazewell is Medicare-certified, with CCN 497018, certified since July 10, 1985, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified directly on Medicare Care Compare.

CMS quality vs. benchmarks
Carilion Home Care Se… Carilion Home Care Se…: 3★ 3★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Carilion Home Care Services Tazewell is a Medicare-certified home health agency located in Tazewell, VA, serving 28 ZIP codes from its local office. The agency has been Medicare-certified since July 10, 1985, and operates under non-profit ownership.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, the agency holds a 3-star overall quality rating, which is below the Virginia state average of 3.5 stars. Its patient survey rating is stronger, at 5 stars. Among CMS-tracked outcome measures, 97.25% of patients received timely initiation of care, and 81.56% of patients showed improvement in walking or moving around during their episode of care.

These figures reflect CMS Care Compare data and are current as of the most recent CMS reporting update available to this listing. Families should consult Medicare Care Compare directly for the most current star ratings, outcome measures, and service area details before making care decisions, as CMS updates this information periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Carilion Home Care Services Tazewell is Medicare-certified (CCN 497018), certified since July 10, 1985, so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency earned a 5-star patient survey rating from CMS Care Compare.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497018?state=VA.

What areas and ZIP codes does this agency serve?

The agency serves 28 ZIP codes from its office in Tazewell, VA.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, availability, and specific care plans by calling the agency directly at (276) 988-8714, and verify quality data on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

This agency provides Medicare-certified home health services such as nursing and therapy ordered by a doctor; the data provided does not describe non-medical home care services, so contact the agency at (276) 988-8714 for clarification.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 10, 1985.

Who owns this agency — for-profit, non-profit, or government?

The agency operates under non-profit ownership.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (276) 988-8714 to discuss coverage and any costs, and verify Medicare coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Carilion Home Care Services Tazewell at (276) 988-8714 to begin the process of starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/10/1985. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.