Medical Services Of America Home Health And Hospice
Richlands, VA · Medicare-certified home health agency (CCN 497027)
Patient survey (HHCAHPS): 4★
Serves: 62 ZIP codes (is yours included? →) · Phone: (276) 963-9899 · Verify on Medicare Care Compare ↗
Medical Services Of America Home Health And Hospice holds a 2-star CMS quality rating, below the Virginia state average of 3.5 stars, but a 4-star patient survey rating. This means patient experience feedback is strong even though the overall quality star rating trails the state average.
Medical Services Of America Home Health And Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 62 ZIP codes from its office in Richlands, Virginia.
Yes, Medical Services Of America Home Health And Hospice is Medicare-certified (CCN 497027, certified since August 14, 1985), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is listed on CMS Care Compare.
About this agency
Medical Services Of America Home Health And Hospice is a Medicare-certified home health agency based in Richlands, Virginia, certified since August 14, 1985. The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, the agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves a broad area, covering 62 ZIP codes from its Richlands office.
Per CMS Care Compare quality data, the agency holds a 2-star overall quality rating, which is below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected by CMS. On CMS timeliness measures, 97.51% of care episodes began care in a timely manner. For functional outcomes, 77.03% of patients showed improvement in walking or moving around during their episode of care.
These figures are drawn from CMS Care Compare data and are subject to periodic updates by CMS; consumers should verify current figures directly on the Care Compare website before making decisions. This profile does not include cost information, as CMS does not publish home health pricing data. Prospective patients and families are encouraged to contact the agency directly or consult Medicare Care Compare for the most current details on quality measures, service availability, and coverage area.
Questions families ask
Does Medicare pay for care from this agency?
Yes, this agency is Medicare-certified (CCN 497027) and has been since August 14, 1985, so Medicare-covered home health services are eligible when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing record on Medicare Care Compare at the agency's official page.
What areas and ZIP codes does this agency serve?
The agency serves 62 ZIP codes from its Richlands, Virginia office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific service scheduling, and current quality measures; contact the agency at (276) 963-9899 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 14, 1985.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
CMS does not publish home health cost figures; contact the agency at (276) 963-9899 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact the agency directly at (276) 963-9899 to inquire about starting care.
What percentage of patients received timely care?
According to CMS data, 97.51% of the agency's patients began care in a timely manner.
What percentage of patients improved in walking or moving around?
CMS data shows 77.03% of patients demonstrated improvement in walking or moving around during their care episode.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/14/1985. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.