Mountain Regional Personal Care Services Inc
Duffield, VA · Medicare-certified home health agency (CCN 497592)
Patient survey (HHCAHPS): 5★
Serves: 37 ZIP codes (is yours included? →) · Phone: (276) 431-1440 · Verify on Medicare Care Compare ↗
Mountain Regional Personal Care Services Inc holds a 2.5-star CMS quality rating, below the Virginia state average of 3.5, but its patient survey rating is 5 stars. These figures come from CMS Care Compare data.
Mountain Regional Personal Care Services Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services. It serves 37 ZIP codes from its Duffield, Virginia office.
Yes, Mountain Regional Personal Care Services Inc is Medicare-certified (CCN 497592), certified since August 10, 2004, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Mountain Regional Personal Care Services Inc is a Medicare-certified home health agency located in Duffield, Virginia, certified since August 10, 2004. The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
According to CMS Care Compare data, Mountain Regional Personal Care Services Inc holds a CMS quality star rating of 2.5, which is below the Virginia state average of 3.5 stars. The agency's patient survey star rating, also drawn from CMS Care Compare, is 5 stars, reflecting patient experience responses collected through the CMS survey process.
Two CMS-reported quality measures are available for this agency: 90.32% of patients received timely initiation of care, and 83.55% of patients showed improvement in walking or moving around during the course of care, based on CMS data.
The agency reports serving 37 ZIP codes from its Duffield, Virginia office.
All star ratings, survey results, and quality measures cited here come from CMS Care Compare data and reflect the vintage of data provided; figures may be updated periodically by CMS. Individuals seeking further details, including current staffing, service availability, or costs, should contact the agency directly or consult the Medicare Care Compare website, as this profile does not include cost or availability information not published by CMS.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Mountain Regional Personal Care Services Inc is Medicare-certified (CCN 497592) and has been since August 10, 2004, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 2.5, which is below the Virginia state average of 3.5, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 5 stars per CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497592?state=VA.
What areas and ZIP codes does this agency serve?
The agency reports serving 37 ZIP codes from its Duffield, Virginia location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 37 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific service details by calling the agency at (276) 431-1440, and verify quality information on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides (nursing, therapy, and medical social services), is medical care ordered by a doctor, whereas non-medical home care typically involves non-clinical assistance; this data does not cover non-medical services for this agency.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 10, 2004.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary (for-profit) provider.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (276) 431-1440 to discuss coverage and payment, and verify details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Mountain Regional Personal Care Services Inc at (276) 431-1440 to begin the process of arranging care.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/10/2004. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.