Sentara Home Care Services-Virginia Beach
Chesapeake, VA · Medicare-certified home health agency (CCN 497747)
Patient survey (HHCAHPS): 4★
Serves: 20 ZIP codes (is yours included? →) · Phone: (757) 553-3579 · Verify on Medicare Care Compare ↗
Sentara Home Care Services-Virginia Beach holds a 3-star CMS quality rating, below the Virginia average of 3.5 stars, but a 4-star patient survey rating. This suggests patients report a positive experience even though its overall quality star rating trails the state average.
Sentara Home Care Services-Virginia Beach offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 20 ZIP codes from its Chesapeake, Virginia office.
Yes, Sentara Home Care Services-Virginia Beach is Medicare-certified (CCN 497747), certified since June 28, 2017, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details depend on individual Medicare eligibility and physician orders.
About this agency
Sentara Home Care Services-Virginia Beach is a Medicare-certified home health agency based in Chesapeake, Virginia, certified since June 28, 2017 (CCN 497747). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, the agency holds an overall quality star rating of 3, which is below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected through the CMS Home Health CAHPS survey. CMS data also reports that 94.48% of patients received timely initiation of care, and 83.35% of patients showed improvement in walking or moving around during their episode of care.
The agency serves a coverage area spanning 20 ZIP codes from its Chesapeake, Virginia location. Families should note that quality and outcome figures reflect the most recent CMS Care Compare data vintage available at time of publication and may be updated periodically by CMS. As with any provider, prospective patients and caregivers are encouraged to review the current listing directly on Medicare Care Compare and to speak with the agency about which specific ZIP codes and services apply to their situation before beginning care.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services-Virginia Beach is Medicare-certified (CCN 497747), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review its full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497747?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 20 ZIP codes from its Chesapeake, Virginia location; contact the agency at (757) 553-3579 to confirm whether your specific ZIP code is included.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific service scheduling, and how outcomes like timely care and improvement rates apply to your situation; contact the agency at (757) 553-3579 for details.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered and Medicare-certified, whereas non-medical home care involves non-clinical assistance not covered by this agency's Medicare certification data.
How long has this agency been Medicare-certified?
It has been Medicare-certified since June 28, 2017.
Who owns this agency — for-profit, non-profit, or government?
It is a proprietary, for-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact the agency at (757) 553-3579 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Sentara Home Care Services-Virginia Beach at (757) 553-3579.
Data: CMS Care Compare (Jul2026 refresh); certified since 06/28/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.