Accent Care Hospice And Palliative Care Of Wi
West Allis, WI · Medicare-certified hospice (CCN 521571)
CMS process measure: 93.2 (state average 96.57 — below state average)
Serves: 77 ZIP codes (is yours included? →) · Phone: (414) 203-8310 · Verify on Medicare Care Compare ↗
Family caregivers gave Accent Care Hospice And Palliative Care Of Wi a 1-star CAHPS rating, with 74% saying they would definitely recommend it. Its CMS composite process score of 93.20 is below the Wisconsin state average of 96.57.
Accent Care Hospice And Palliative Care Of Wi serves 77 ZIP codes from its office in West Allis, Wisconsin, in Milwaukee County.
Yes, Accent Care Hospice And Palliative Care Of Wi is Medicare-certified (CCN 521571, since 2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Accent Care Hospice And Palliative Care Of Wi is a for-profit hospice based in West Allis, Wisconsin, serving families in Milwaukee County and surrounding communities. The hospice has been Medicare-certified since May 30, 2003 (CCN 521571).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 1-star family caregiver rating. Among respondents, 74% said they would definitely recommend this hospice to others, and 70% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, this hospice scored 93.20, which falls below the Wisconsin state average of 96.57. CMS also reports a care index score of 9, and that 62.2% of patients received visits from hospice staff during the last days of life. Where a measure is not listed here, it means CMS has not published that figure for this hospice, which can happen when there are too few patients surveyed to report reliably \u2014 this does not necessarily reflect poor quality.
This hospice's service area, as reported to CMS, spans 77 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures in this profile come from CMS Care Compare data and should be verified directly on Care Compare for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Accent Care Hospice And Palliative Care Of Wi is Medicare-certified (CCN 521571) since May 30, 2003, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports a 1-star family caregiver rating, with 74% of respondents saying they would definitely recommend this hospice and 70% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 93.20, which is below the Wisconsin state average of 96.57. CMS also lists a care index score of 9 and reports that 62.2% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, this hospice serves 77 ZIP codes from its office in West Allis, Wisconsin, in Milwaukee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 77 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as for-profit. Ownership type does not by itself indicate quality; CMS quality measures and CAHPS survey results are more direct indicators of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 30, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care focuses on comfort rather than cure for people with a terminal diagnosis, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for symptom relief and other health needs unrelated to the terminal diagnosis.
Where is hospice care provided — at home or in a facility?
CMS data provided does not specify care settings for this hospice; please contact them at (414) 203-8310 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact this hospice at (414) 203-8310 for guidance and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality measures, service area, staffing, and how care needs are met; contact this hospice at (414) 203-8310 to discuss specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Accent Care Hospice And Palliative Care Of Wi (CCN 521571) directly at https://www.medicare.gov/care-compare/details/hospice/521571?state=WI to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.