North Shore At Home
Glendale, WI · Medicare-certified hospice (CCN 521608)
CMS process measure: 97.37 (state average 96.57 — at state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (414) 885-0909 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend North Shore At Home 71% of the time, and the hospice's care process score of 97.37 is about at the Wisconsin state average of 96.57. CMS has not published a separate overall star rating for this hospice.
North Shore At Home serves 55 ZIP codes from its Glendale, Wisconsin office in Milwaukee County. Families should confirm their specific ZIP code is included by contacting the hospice directly.
Yes, North Shore At Home is Medicare-certified, with CCN 521608, certified since October 7, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
North Shore At Home is a Medicare-certified hospice located in Glendale, Wisconsin, serving Milwaukee County and the surrounding area. Its ownership is classified by CMS as "Other," and it has been Medicare-certified since October 7, 2021.
According to CMS Care Compare's CAHPS Hospice Survey of family caregivers, 71% of respondents said they would definitely recommend this hospice, and 69% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating for this hospice, which can happen when patient counts are limited.
On CMS's composite process measure, which reflects the share of recommended care processes delivered, North Shore At Home scored 97.37, compared to a Wisconsin state average of 96.57 — CMS classifies this as at the state average. CMS also reports a care index score of 9 and notes that 69.9% of patients received visits from staff in the last days of life.
North Shore At Home reports serving 55 ZIP codes from its Glendale, Wisconsin office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as most recently published; families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. North Shore At Home is Medicare-certified (CCN 521608) since October 7, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 71% of family caregivers said they would definitely recommend North Shore At Home, and 69% rated it 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.37, compared to the Wisconsin state average of 96.57, which CMS classifies as at the state average. CMS also reports a care index score of 9 and that 69.9% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
North Shore At Home reports serving 55 ZIP codes from its office in Glendale, Wisconsin, in Milwaukee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type doesn't directly determine quality, but families may want to ask how it affects services or fees by contacting the hospice at (414) 885-0909.
How long has this hospice been Medicare-certified?
North Shore At Home has been Medicare-certified since October 7, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure, typically for patients expected to have six months or less to live if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care or support, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify the settings where North Shore At Home delivers care; please contact the hospice at (414) 885-0909 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact North Shore At Home directly at (414) 885-0909 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, staffing, and how care is coordinated; you can review North Shore At Home's published figures and confirm additional details by calling (414) 885-0909.
How do I verify this hospice on Medicare Care Compare?
You can look up North Shore At Home directly at https://www.medicare.gov/care-compare/details/hospice/521608?state=WI to confirm its current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.