Acg Hospice-Gardendale
Gardendale, AL · Medicare-certified hospice (CCN 011591)
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 118 ZIP codes (is yours included? →) · Phone: (205) 583-4673 · Verify on Medicare Care Compare ↗
Acg Hospice-Gardendale holds a 5-star CAHPS family caregiver rating, with 89% of surveyed families saying they would definitely recommend it. Its CMS composite process quality score of 100.00 is above the Alabama state average of 97.92.
Acg Hospice-Gardendale serves 118 ZIP codes from its office in Gardendale, Alabama, in Jefferson County.
Yes, Acg Hospice-Gardendale is Medicare-certified (CCN 011591, since 2002); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Acg Hospice-Gardendale is a for-profit hospice serving Gardendale, Alabama and the surrounding Jefferson County area. It has been Medicare-certified since October 2, 2002, under CMS Certification Number (CCN) 011591.
According to CMS Care Compare survey data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star overall rating. Of those surveyed, 89% said they would definitely recommend this hospice to others, and 89% rated their overall experience of care as 9 or 10 out of 10. These figures reflect the experiences of the families who completed the survey and are published by CMS.
On CMS's composite process quality measure, Acg Hospice-Gardendale scored 100.00, which is above the Alabama state average of 97.92. The related care index score is 10, and CMS reports that 82.3% of patients received visits from hospice staff in the last days of life, based on the most recent published data.
This hospice reports serving 118 ZIP codes from its Gardendale office, indicating a fairly broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures in this profile come from CMS Care Compare data and may be updated periodically by CMS; families should confirm current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Acg Hospice-Gardendale is Medicare-certified under CCN 011591, effective October 2, 2002, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports a 5-star CAHPS rating for this hospice, with 89% of surveyed family caregivers saying they would definitely recommend it and 89% rating their overall experience as 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, which is above the Alabama state average of 97.92, according to CMS data.
What areas and ZIP codes does this hospice serve?
Acg Hospice-Gardendale reports serving 118 ZIP codes from its Gardendale, Jefferson County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 118 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality and survey scores are more direct indicators of patient experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 2, 2002.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure, typically when a doctor determines a patient has a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus of care to comfort and quality of life rather than curing an illness, but patients can still receive treatment for pain and other symptoms and can leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Acg Hospice-Gardendale at (205) 583-4673 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact Acg Hospice-Gardendale directly at (205) 583-4673 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores compared to the state average, and the ZIP codes served — all of which are covered above. For specifics like staffing or additional services, contact the hospice at (205) 583-4673.
How do I verify this hospice on Medicare Care Compare?
You can look up Acg Hospice-Gardendale (CCN 011591) directly at https://www.medicare.gov/care-compare/details/hospice/011591?state=AL to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.