Heartlite Hospice
Scottsboro, AL · Medicare-certified hospice (CCN 011634)
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (256) 259-1754 · Verify on Medicare Care Compare ↗
Heartlite Hospice holds a 5-star family caregiver rating on the CMS CAHPS survey, with 94% of families saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Alabama state average of 97.92.
Heartlite Hospice serves 63 ZIP codes from its Scottsboro, Alabama office in Jackson County.
Yes, Heartlite Hospice is Medicare-certified, with CCN 011634, certified since November 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartlite Hospice is a Medicare-certified hospice serving Scottsboro, Alabama and the surrounding Jackson County area. It has been Medicare-certified since November 2, 2005, and is classified by CMS as an "Other" ownership type.
According to the CMS CAHPS family caregiver survey, as published on Medicare Care Compare, Heartlite Hospice received a 5-star caregiver rating. Among families surveyed, 94% said they would definitely recommend this hospice, and 92% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently core care processes are delivered — Heartlite Hospice scored 100.00, compared to the Alabama state average of 97.92, placing it above the state average. CMS also reports a care index score of 10 and a visits-in-last-days-of-life percentage of 84.0%, based on the most recent published CMS data.
Heartlite Hospice reports serving 63 ZIP codes from its Scottsboro office, indicating a fairly broad service area within the region.
All figures above are drawn from CMS Care Compare data as published for this hospice; where a measure is not listed, CMS has not published it for this hospice, which is often related to small patient survey counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartlite Hospice is Medicare-certified (CCN 011634), certified since November 2, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Families gave Heartlite Hospice a 5-star CAHPS rating, with 94% saying they would definitely recommend it and 92% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Heartlite Hospice's composite process score is 100.00, above the Alabama state average of 97.92.
What areas and ZIP codes does this hospice serve?
Heartlite Hospice serves 63 ZIP codes from its Scottsboro, Alabama office in Jackson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists Heartlite Hospice's ownership type as "Other"; ownership type alone does not determine quality of care, which is better assessed through CMS survey and process measures.
How long has this hospice been Medicare-certified?
Heartlite Hospice has been Medicare-certified since November 2, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are typically nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it is not a withdrawal of care or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Heartlite Hospice at (256) 259-1754 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Heartlite Hospice at (256) 259-1754 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, CMS quality measures, service area, and ownership type — all of which are reported here from CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can view Heartlite Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/011634?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.