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Acg Hospice-Birmingham

Birmingham, AL · Medicare-certified hospice (CCN 011548)

Family caregiver rating (CAHPS): 5★ — 86% of families would definitely recommend
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 94 ZIP codes (is yours included? →) · Phone: (205) 349-3065 · Verify on Medicare Care Compare ↗

ACG Hospice-Birmingham has a 5-star CAHPS family caregiver rating, with 86% of caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Alabama state average of 97.92.

ACG Hospice-Birmingham serves 94 ZIP codes from its Birmingham, AL office in Jefferson County.

Yes, ACG Hospice-Birmingham is Medicare-certified (CCN 011548, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Acg Hospice-Birmingham Acg Hospice-Birmingham: 100 100 AL average AL average: 97.92 97.92

About this hospice

ACG Hospice-Birmingham is a for-profit hospice located in Birmingham, Alabama, in Jefferson County. It has been Medicare-certified since August 22, 1996, meaning it has met federal health and safety requirements for hospice care for over two decades.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star rating. Of those surveyed, 86% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers of patients who received care.

On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of important care processes — ACG Hospice-Birmingham scored 100.00, compared to the Alabama state average of 97.92, placing it above the state average. CMS also reports a care index score of 10 for this hospice, and that 71.6% of patients received visits from staff in the last days of life, per CMS data.

ACG Hospice-Birmingham serves a broad area, covering 94 ZIP codes from its Birmingham office. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here. All figures in this profile come from CMS Care Compare data and may reflect a particular reporting period; families are encouraged to check Care Compare directly for the most current figures.

Questions families ask

Does Medicare cover care from this hospice?

Yes, ACG Hospice-Birmingham is Medicare-certified (CCN 011548) since August 22, 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

According to CMS CAHPS survey data, family caregivers gave this hospice a 5-star rating, with 86% saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 100.00, compared to the Alabama state average of 97.92, placing it above the state average.

What areas and ZIP codes does this hospice serve?

ACG Hospice-Birmingham serves 94 ZIP codes from its office in Birmingham, Jefferson County, Alabama.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 94 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

ACG Hospice-Birmingham is a for-profit hospice; ownership type does not by itself determine quality, and CMS reports quality measures separately regardless of ownership structure.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since August 22, 1996.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up all care or support.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify care settings for this hospice; please contact ACG Hospice-Birmingham at (205) 349-3065 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To start hospice care, contact ACG Hospice-Birmingham directly at (205) 349-3065 and verify current details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and how care needs will be met; contact ACG Hospice-Birmingham at (205) 349-3065 for specifics not covered by CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up ACG Hospice-Birmingham (CCN 011548) directly at https://www.medicare.gov/care-compare/details/hospice/011548?state=AL.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.