Ascend Hospice
San Juan, PR · Medicare-certified hospice (CCN 401571)
CMS process measure: 98.66 (state average 93.83 — above state average)
Serves: 144 ZIP codes (is yours included? →) · Phone: (787) 946-1048 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would recommend Ascend Hospice 74% of the time, and its CMS composite process score of 98.66 is above the Puerto Rico state average of 93.83. CMS has not published a separate overall star rating for this hospice in the data available.
Ascend Hospice serves 144 ZIP codes from its San Juan, PR office in San Juan county.
Yes, Ascend Hospice is Medicare-certified (CCN 401571, since 2015); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Ascend Hospice is a for-profit hospice provider based in San Juan, Puerto Rico, serving families in San Juan county. It has been Medicare-certified since August 6, 2015, meaning it has met federal health and safety standards for hospice care for close to a decade.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey reported that 74% would definitely recommend Ascend Hospice, and 78% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating for this hospice in the data provided, which is common when patient survey counts are small and does not by itself indicate a quality concern.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Ascend Hospice scored 98.66, above the Puerto Rico state average of 93.83. This means that, based on this measure, Ascend Hospice performed above the typical hospice in the state.
Ascend Hospice reports serving a broad area, covering 144 ZIP codes from its San Juan office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no separate cost information is included here.
All figures above come from CMS Care Compare data as made available to this directory; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Ascend Hospice is Medicare-certified (CCN 401571) since August 6, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 74% of family caregivers said they would definitely recommend Ascend Hospice, and 78% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice in the data provided.
How does this hospice score on CMS quality measures compared to the state average?
Ascend Hospice's CMS composite process score is 98.66, which is above the Puerto Rico state average of 93.83.
What areas and ZIP codes does this hospice serve?
Ascend Hospice reports serving 144 ZIP codes from its San Juan, Puerto Rico office in San Juan county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 144 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ascend Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and caregiver survey results offer more direct insight.
How long has this hospice been Medicare-certified?
Ascend Hospice has been Medicare-certified since August 6, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for people who have decided to stop curative treatment and are focused on comfort in the final phase of a terminal illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Ascend Hospice delivers care; please contact the hospice at (787) 946-1048 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Ascend Hospice directly at (787) 946-1048 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how a hospice's quality scores compare to the state average, and the geographic area served — all of which are addressed above for Ascend Hospice using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Ascend Hospice (CCN 401571) directly at https://www.medicare.gov/care-compare/details/hospice/401571?state=PR to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.