Divina Presencia Hospice Inc
Rio Piedras, San Juan, PR · Medicare-certified hospice (CCN 401547)
CMS process measure: 71.72 (state average 93.83 — below state average)
Serves: 62 ZIP codes (is yours included? →) · Phone: (787) 775-8000 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Divina Presencia Hospice Inc, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 71.72, which is below the Puerto Rico state average of 93.83.
Divina Presencia Hospice Inc serves 62 ZIP codes from its office in Rio Piedras, San Juan, Puerto Rico, in San Juan County.
Yes, Divina Presencia Hospice Inc is Medicare-certified (CCN 401547, since January 31, 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Divina Presencia Hospice Inc is a for-profit hospice located in Rio Piedras, San Juan, Puerto Rico, serving families in San Juan County. According to CMS Care Compare data, the hospice has been Medicare-certified since January 31, 1994.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often happens when the number of surveyed patients is too small to report reliably. This should not be read as a sign of poor quality — it simply means CMS has not made the data public.
On CMS's quality process composite measure, Divina Presencia Hospice Inc scored 71.72, compared with a Puerto Rico state average of 93.83, placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 47.0% of patients received visits from hospice staff in the last days of life, according to the most recent Care Compare data.
The hospice reports serving 62 ZIP codes from its Rio Piedras office, indicating a fairly broad service area within Puerto Rico.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to review the most current figures directly on Medicare Care Compare and to contact the hospice with any specific questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Divina Presencia Hospice Inc is Medicare-certified under CCN 401547, certified since January 31, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, which often occurs when patient counts are too small to report — this does not necessarily reflect on quality.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Divina Presencia Hospice Inc scored 71.72, compared with a Puerto Rico state average of 93.83, placing it below the state average.
What areas and ZIP codes does this hospice serve?
The hospice reports serving 62 ZIP codes from its office in Rio Piedras, San Juan County, Puerto Rico.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Divina Presencia Hospice Inc is organized as a for-profit hospice; ownership type does not by itself indicate quality of care, but families may want to consider it alongside CMS quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 31, 1994, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact Divina Presencia Hospice Inc at (787) 775-8000 to ask directly.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice at (787) 775-8000 for information on how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality composite scores compared to the state average, the ZIP codes served, and how long the hospice has been Medicare-certified — you can also ask the hospice directly at (787) 775-8000 about services and staffing.
How do I verify this hospice on Medicare Care Compare?
You can look up Divina Presencia Hospice Inc (CCN 401547) directly at https://www.medicare.gov/care-compare/details/hospice/401547?state=PR to confirm current figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.