Atrium Health Hospice Union
Monroe, NC · Medicare-certified hospice (CCN 341513)
CMS process measure: 100 (state average 97.95 — above state average)
Serves: 59 ZIP codes (is yours included? →) · Phone: (980) 993-7300 · Verify on Medicare Care Compare ↗
Family caregivers gave Atrium Health Hospice Union 4 stars in the CMS CAHPS survey, with 91% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the North Carolina state average of 97.95.
Atrium Health Hospice Union serves 59 ZIP codes from its Monroe, North Carolina office in Union County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Atrium Health Hospice Union is Medicare-certified, with CCN 341513, certified since March 23, 1987. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Atrium Health Hospice Union is a non-profit hospice based in Monroe, North Carolina, serving families in Union County and the surrounding area. It has been Medicare-certified since March 23, 1987, meaning it has met federal standards for hospice care for decades under CCN 341513.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Of those surveyed, 91% said they would definitely recommend this hospice to others, and 87% rated their experience 9 or 10 out of 10. These figures reflect the direct experiences of family caregivers who worked with the hospice team.
On CMS's composite process measure, which tracks whether recommended care processes were followed, this hospice scored 100.00, compared to a North Carolina state average of 97.95 — placing it above the state average. CMS also reports a care index score of 9, and notes that 76.5% of patients received visits from staff in their last days of life.
This hospice reports serving 59 ZIP codes from its Monroe office. As a Medicare-certified hospice, care here is covered under the Medicare hospice benefit for patients who qualify, when a physician certifies hospice eligibility; this profile does not include cost details beyond that.
All figures above come from CMS Care Compare data. Where a measure is not listed here, CMS has not published it for this hospice, which is often the result of small patient sample sizes rather than an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Atrium Health Hospice Union is Medicare-certified (CCN 341513) since March 23, 1987, and the Medicare hospice benefit covers hospice care for patients who qualify.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4-star rating, with 91% of family caregivers saying they would definitely recommend the hospice and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared to the North Carolina state average of 97.95, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It serves 59 ZIP codes from its Monroe, North Carolina office in Union County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can reflect organizational structure, but CMS quality measures like CAHPS scores and process measures are the most direct way to compare care experiences across hospices.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 23, 1987.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for those with a terminal diagnosis, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom management, and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for this hospice; contact Atrium Health Hospice Union at (980) 993-7300 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact Atrium Health Hospice Union directly at (980) 993-7300 to ask about the process for starting care, and confirm certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores compared to state averages, service area, and how care needs will be met — Atrium Health Hospice Union can be reached at (980) 993-7300 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Atrium Health Hospice Union (CCN 341513) at https://www.medicare.gov/care-compare/details/hospice/341513?state=NC to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.