Atrium Health Navicent Hospice Pine Pointe
Macon, GA · Medicare-certified hospice (CCN 111519)
CMS process measure: 92.72 (state average 93.95 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (478) 633-5660 · Verify on Medicare Care Compare ↗
Atrium Health Navicent Hospice Pine Pointe received a 5-star CAHPS family caregiver rating, with 94% saying they would definitely recommend it. Its composite process score of 92.72 is slightly below the Georgia state average of 93.95.
Atrium Health Navicent Hospice Pine Pointe serves 42 ZIP codes from its office in Macon, Georgia, in Bibb County.
Yes, Atrium Health Navicent Hospice Pine Pointe is Medicare-certified (CCN 111519, since 1989); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Atrium Health Navicent Hospice Pine Pointe is a Medicare-certified hospice in Macon, Georgia (Bibb County), certified since March 22, 1989. Its ownership type is listed by CMS as "Other."
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 5 stars. Ninety-four percent of respondents said they would definitely recommend this hospice to others, and 92 percent gave it a top rating of 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 92.72, compared with a Georgia state average of 93.95 — placing it below the state average on this measure. CMS also reports a care index score of 9 and that 69.4% of patients received visits in the final days of life, per the available data.
The hospice's service area, as reflected in CMS data, spans 42 ZIP codes.
All figures above come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which often happens simply because of small patient counts, not because of any quality concern. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. This profile does not describe staffing, facilities, or specific services, as CMS data does not include that information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Atrium Health Navicent Hospice Pine Pointe is Medicare-certified (CCN 111519) and has been since March 22, 1989. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 94% saying they would definitely recommend it and 92% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 92.72, compared with the Georgia state average of 93.95, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 42 ZIP codes from its Macon, Georgia office in Bibb County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type can reflect organizational structure, but CMS's quality measures apply the same standards regardless of ownership.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since March 22, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
CMS data does not specify the settings of care for this hospice; please contact the hospice at (478) 633-5660 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available CMS data does not describe the enrollment process; please contact the hospice directly at (478) 633-5660 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver support, how quickly care can begin, how the team handles nights and weekends, and how satisfaction and quality scores compare to other local hospices — the hospice can answer these directly at (478) 633-5660.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice using its CCN, 111519, at https://www.medicare.gov/care-compare/details/hospice/111519?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.