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Hospice Care Options Inc.

Macon, GA · Medicare-certified hospice (CCN 111569)

Family caregiver rating (CAHPS): 5★ — 91% of families would definitely recommend
CMS process measure: 97.47 (state average 93.95 — above state average)
Serves: 81 ZIP codes (is yours included? →) · Phone: (478) 743-3033 · Verify on Medicare Care Compare ↗

Hospice Care Options Inc. holds a 5-star CAHPS family caregiver rating, with 91% of families saying they would definitely recommend it. Its CMS composite process score of 97.47 is above the Georgia state average of 93.95.

Hospice Care Options Inc. serves 81 ZIP codes from its office in Macon, Georgia, located in Bibb County. Families in this broad service area can contact the hospice directly to confirm coverage of their specific address.

Yes, Hospice Care Options Inc. is Medicare-certified, with CCN 111569, certified since 1998. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.

CMS care-process score vs. state average
Hospice Care Options … Hospice Care Options …: 97.47 97.47 GA average GA average: 93.95 93.95

About this hospice

Hospice Care Options Inc. is a for-profit hospice based in Macon, Georgia (Bibb County), Medicare-certified since June 4, 1998 (CCN 111569). It serves a broad area, covering 81 ZIP codes from its Macon office.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star rating overall. Ninety-one percent of respondents said they would definitely recommend this hospice to others, and 91% rated their overall experience 9 or 10 out of 10. On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Hospice Care Options Inc. scored 97.47, above the Georgia state average of 93.95.

CMS also reports a care index score of 10 for this hospice, and data show that 77.9% of patients received visits from hospice staff in the last days of life, as tracked by CMS's visit-frequency measure. Where any measure is not shown here, it means CMS has not published that figure for this hospice, which is often the result of small patient counts rather than an indicator of quality.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost information beyond that. All figures above come from CMS Care Compare data and reflect the most recent published survey and measure vintage available.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Hospice Care Options Inc. is Medicare-certified (CCN 111569) since June 4, 1998, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey data show a 5-star family caregiver rating, with 91% of respondents saying they would definitely recommend the hospice and 91% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 97.47, which is above the Georgia state average of 93.95.

What areas and ZIP codes does this hospice serve?

It serves 81 ZIP codes from its office in Macon, Georgia, in Bibb County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 81 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Hospice Care Options Inc. is a for-profit hospice; ownership type does not by itself indicate quality of care, but CMS publishes it for transparency.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since June 4, 1998.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical support, symptom management, or emotional care.

Where is hospice care provided — at home or in a facility?

This information is not included in the CMS data provided; please contact Hospice Care Options Inc. at (478) 743-3033 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The CMS data does not describe intake steps; please contact Hospice Care Options Inc. at (478) 743-3033 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, visit frequency near the end of life, service area, and how quality measures compare to state averages — all of which can be reviewed on Medicare Care Compare or discussed directly with the hospice at (478) 743-3033.

How do I verify this hospice on Medicare Care Compare?

You can view CMS's official listing for Hospice Care Options Inc. at https://www.medicare.gov/care-compare/details/hospice/111569?state=GA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.