Heartland Hospice- Macon
Macon, GA · Medicare-certified hospice (CCN 111603)
CMS process measure: 96.07 (state average 93.95 — above state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (478) 477-0101 · Verify on Medicare Care Compare ↗
Heartland Hospice- Macon has a 4-star family caregiver rating on CMS Care Compare, with 90% of family caregivers saying they would definitely recommend it. Its CMS composite process score of 96.07 is above the Georgia state average of 93.95.
Heartland Hospice- Macon serves 44 ZIP codes from its Macon, Georgia office in Bibb County.
Yes, Heartland Hospice- Macon is Medicare-certified (CCN 111603, since 02/27/2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice- Macon is a for-profit hospice provider based in Macon, Georgia, serving families in Bibb County and the surrounding area. The hospice has been Medicare-certified since February 27, 2003, meaning it has provided care under Medicare oversight for over two decades.
According to CMS Care Compare data (CAHPS family caregiver survey), Heartland Hospice- Macon received a 4-star family caregiver rating. Ninety percent of surveyed family caregivers said they would definitely recommend this hospice, and 87 percent rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Heartland Hospice- Macon scored 96.07, which is above the Georgia state average of 93.95. CMS also reports a care index score of 10 for this hospice, and 70.7 percent of patients received visits during the last days of life, per CMS data.
Heartland Hospice- Macon reports serving 44 ZIP codes from its Macon office.
The Medicare hospice benefit covers hospice care for eligible patients; this listing does not include cost figures beyond that fact. All figures above are drawn from CMS Care Compare data; families are encouraged to verify current figures directly on Care Compare, since CMS updates its data periodically and some measures may not be published for every hospice due to small patient counts.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice- Macon has been Medicare-certified since 02/27/2003 (CCN 111603), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Heartland Hospice- Macon earned a 4-star family caregiver rating, with 90% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 96.07, which is above the Georgia state average of 93.95, according to CMS data.
What areas and ZIP codes does this hospice serve?
Heartland Hospice- Macon serves 44 ZIP codes from its office in Macon, Bibb County, Georgia.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice- Macon is a for-profit hospice; ownership type does not directly reflect quality, so it's best considered alongside CMS survey and process measure results.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 27, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus from curing an illness to comfort, dignity, and quality of life, but it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact Heartland Hospice- Macon at (478) 477-0101 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact Heartland Hospice- Macon at (478) 477-0101 to ask how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction survey results, how the hospice's quality measures compare to state averages, the areas it serves, and how visits are scheduled during a patient's final days — Heartland Hospice- Macon can be reached at (478) 477-0101 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice- Macon (CCN 111603) directly at https://www.medicare.gov/care-compare/details/hospice/111603?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.