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Bayada Hospice

Reading, PA · Medicare-certified hospice (CCN 391796)

Family caregiver rating (CAHPS): 4★ — 87% of families would definitely recommend
CMS process measure: 99.65 (state average 95.55 — above state average)
Serves: 117 ZIP codes (is yours included? →) · Phone: (610) 367-1608 · Verify on Medicare Care Compare ↗

Bayada Hospice has a CAHPS family-caregiver star rating of 4 out of 5, with 87% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.65 is above the Pennsylvania state average of 95.55.

Bayada Hospice serves 117 ZIP codes from its office in Reading, Pennsylvania, in Berks County, according to CMS Care Compare data.

Yes, Bayada Hospice is Medicare-certified (CCN 391796, certified since March 25, 2021), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Bayada Hospice Bayada Hospice: 99.65 99.65 PA average PA average: 95.55 95.55

About this hospice

Bayada Hospice is a non-profit hospice provider based in Reading, Berks County, Pennsylvania, and has been Medicare-certified since March 25, 2021 (CCN 391796). The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.

According to CMS Care Compare survey data, family caregivers gave Bayada Hospice an overall CAHPS star rating of 4 out of 5. Among caregivers surveyed, 87% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.

On CMS's composite process measure — which reflects how consistently core hospice care processes are delivered — Bayada Hospice scored 99.65, compared with a Pennsylvania state average of 95.55, placing it above the state average. CMS also reported a care index score of 10 and noted that 64.9% of patients received visits in the last days of life, based on the most recent published CMS data.

Bayada Hospice reports serving a broad area, covering 117 ZIP codes from its Reading, PA office.

All figures above come from CMS Care Compare data as published by CMS; where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient counts and does not indicate poor quality. This profile does not include cost information beyond noting that hospice services are covered under the Medicare hospice benefit for eligible patients, and it does not describe staff, facilities, or services beyond what CMS has published.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Bayada Hospice is Medicare-certified (CCN 391796) since March 25, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS CAHPS survey data shows a 4-star family caregiver rating, with 87% saying they would definitely recommend Bayada Hospice and 84% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Bayada Hospice's composite process score is 99.65, compared with a Pennsylvania state average of 95.55, putting it above the state average; CMS also lists a care index score of 10 and 64.9% of patients receiving visits in their last days of life.

What areas and ZIP codes does this hospice serve?

According to CMS data, Bayada Hospice serves 117 ZIP codes from its Reading, PA office in Berks County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 117 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Bayada Hospice is organized as a non-profit; ownership type is one factor families may consider alongside CMS quality and survey data.

How long has this hospice been Medicare-certified?

Bayada Hospice has been Medicare-certified since March 25, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for people who have stopped curative treatment and are generally expected to have a limited life expectancy.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings; please contact Bayada Hospice at (610) 367-1608 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Bayada Hospice at (610) 367-1608 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction scores, quality measures compared to the state average, service area, staffing, and how to begin care — contact Bayada Hospice at (610) 367-1608 for specifics not covered in CMS data.

How do I verify this hospice on Medicare Care Compare?

You can review Bayada Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/391796?state=PA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.