Heartland Hospice (Allentown)
Wyomissing, PA · Medicare-certified hospice (CCN 391637)
CMS process measure: 94.13 (state average 95.55 — below state average)
Serves: 117 ZIP codes (is yours included? →) · Phone: (610) 266-0134 · Verify on Medicare Care Compare ↗
Family caregivers gave Heartland Hospice (Allentown) a 4-star CAHPS rating, with 83% saying they would definitely recommend it. Its CMS composite process score of 94.13 is below the Pennsylvania state average of 95.55.
Heartland Hospice (Allentown) serves 117 ZIP codes from its Wyomissing, PA office in Berks County. Contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Heartland Hospice (Allentown) is Medicare-certified (CCN 391637), certified since December 15, 2000. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Allentown) is a for-profit hospice based in Wyomissing, Pennsylvania, serving families in Berks County and the surrounding area. It has been Medicare-certified since December 15, 2000 (CCN 391637).
According to CMS Care Compare survey data, family caregivers gave Heartland Hospice (Allentown) a 4-star CAHPS rating. Among caregivers surveyed, 83% said they would definitely recommend this hospice to others, and 84% rated the hospice 9 or 10 out of 10 overall.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Heartland Hospice (Allentown) scored 94.13, which is below the Pennsylvania state average of 95.55. CMS also reports a care index score of 10 for this hospice, and states that visits occurred in the last days of life for 51.0% of patients, according to the data provided.
Heartland Hospice (Allentown) reports serving 117 ZIP codes from its Wyomissing office, indicating a fairly broad service area.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here.
All figures above come from CMS Care Compare data as made available to this directory. Where a measure is not listed, it means CMS has not published that figure for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Allentown) is Medicare-certified (CCN 391637) as of December 15, 2000, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey, this hospice received a 4-star rating, with 83% of family caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 94.13, which is below the Pennsylvania state average of 95.55. CMS also lists a care index score of 10 and notes visits occurred in the last days of life for 51.0% of patients.
What areas and ZIP codes does this hospice serve?
Heartland Hospice (Allentown) reports serving 117 ZIP codes from its Wyomissing, PA office in Berks County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 117 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care, but it's one factor families sometimes consider alongside CMS survey and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 15, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for Heartland Hospice (Allentown); contact the hospice at (610) 266-0134 or verify on Medicare Care Compare for details.
How do I start hospice care with this provider?
Contact Heartland Hospice (Allentown) directly at (610) 266-0134 to ask about starting care, and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about the CAHPS survey results, how the hospice's quality measures compare to the state average, its service area, and how it supports patients and families day to day; contact the hospice at (610) 266-0134 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Allentown) directly at https://www.medicare.gov/care-compare/details/hospice/391637?state=PA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.