Tower Health At Home - Berks
Reading, PA · Medicare-certified hospice (CCN 391536)
CMS process measure: 100 (state average 95.55 — above state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (610) 378-0481 · Verify on Medicare Care Compare ↗
Tower Health At Home - Berks has a 3-star CAHPS family caregiver rating, with 86% of caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Pennsylvania state average of 95.55.
Tower Health At Home - Berks serves 61 ZIP codes from its Reading, PA office in Berks County.
Yes, Tower Health At Home - Berks is Medicare-certified (CCN 391536, since 1989); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tower Health At Home - Berks is a non-profit hospice based in Reading, Pennsylvania, serving families in Berks County. According to CMS Care Compare data, the hospice has been Medicare-certified since April 27, 1989.
In the CMS CAHPS family caregiver survey, Tower Health At Home - Berks received an overall rating of 3 stars. Among caregivers surveyed, 86% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Tower Health At Home - Berks scored 100.00, compared to a Pennsylvania state average of 95.55 — placing it above the state average on this measure. CMS also reports a care index score of 10 for this hospice, and notes that 41.4% of patients received visits in the final days of life, as published in the current CMS data set.
Tower Health At Home - Berks serves a broad area, covering 61 ZIP codes from its Reading office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Tower Health At Home - Berks is Medicare-certified (CCN 391536, since April 27, 1989), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received an overall rating of 3 stars, with 86% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, which is above the Pennsylvania state average of 95.55, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Tower Health At Home - Berks serves 61 ZIP codes from its Reading, PA location in Berks County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can inform families' understanding of an organization's structure, though CMS quality measures apply regardless of ownership type.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since April 27, 1989, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care or attention, but rather changing its goals.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Tower Health At Home - Berks at (610) 378-0481 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care, contact Tower Health At Home - Berks directly at (610) 378-0481 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measures, service area, and how care needs are met; you can review this hospice's published CMS figures and contact them at (610) 378-0481 for further details.
How do I verify this hospice on Medicare Care Compare?
You can look up Tower Health At Home - Berks directly at medicare.gov/care-compare/details/hospice/391536?state=PA to view its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.