Caris Healthcare
Johnson City, TN · Medicare-certified hospice (CCN 441587)
CMS process measure: 100 (state average 98.92 — above state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (423) 929-2044 · Verify on Medicare Care Compare ↗
Caris Healthcare received a 4-star rating from family caregivers in the CMS CAHPS survey, with 85% saying they would definitely recommend the hospice. Its CMS composite process score of 100.00 is above the Tennessee state average of 98.92.
Caris Healthcare serves 48 ZIP codes from its office in Johnson City, Tennessee, in Washington County.
Yes, Caris Healthcare is Medicare-certified (CCN 441587), certified since 2004; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Caris Healthcare is a for-profit hospice provider based in Johnson City, Tennessee, serving Washington County and the surrounding region. According to CMS Care Compare data, this hospice has been Medicare-certified since June 17, 2004.
In the CMS CAHPS family caregiver survey, Caris Healthcare received a 4-star rating. Among caregivers surveyed, 85% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who used hospice services during a loved one's care.
On CMS's composite process quality measure, which reflects how consistently a hospice completes recommended care processes, Caris Healthcare scored 100.00, which is above the Tennessee state average of 98.92. CMS also reports that 69.5% of patients received visits from hospice staff in the last days of life, a measure related to timely, hands-on support near the end of life.
Caris Healthcare's service area, as reported to CMS, spans 48 ZIP codes, indicating a fairly broad reach from its Johnson City office.
All figures above come from CMS Care Compare data and reflect the most recently published survey and quality-measure vintage available. Where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Caris Healthcare is Medicare-certified (CCN 441587), certified since June 17, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Caris Healthcare received a 4-star rating, with 85% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Caris Healthcare's composite process score is 100.00, which is above the Tennessee state average of 98.92. CMS also reports 69.5% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Caris Healthcare serves 48 ZIP codes from its office in Johnson City, Washington County, Tennessee.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Caris Healthcare is a for-profit hospice. Ownership type does not directly determine quality; CMS's survey and quality measures are the best available indicators of caregiver experience and care processes.
How long has this hospice been Medicare-certified?
Caris Healthcare has been Medicare-certified since June 17, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided — patients continue to receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Caris Healthcare; please contact the hospice at (423) 929-2044 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; please contact Caris Healthcare directly at (423) 929-2044 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, staff availability, and how care is coordinated; contact Caris Healthcare at (423) 929-2044 for specifics and review its profile on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Caris Healthcare (CCN 441587) directly at https://www.medicare.gov/care-compare/details/hospice/441587?state=TN to confirm current ratings and quality measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.