Caris Healthcare
Knoxville, TN · Medicare-certified hospice (CCN 441585)
CMS process measure: 99.73 (state average 98.92 — at state average)
Serves: 88 ZIP codes (is yours included? →) · Phone: (865) 694-4988 · Verify on Medicare Care Compare ↗
Caris Healthcare received a 4-star family caregiver rating on the CMS CAHPS survey, with 84% of caregivers saying they would definitely recommend it. Its composite process measure score of 99.73 is at the Tennessee state average of 98.92.
Caris Healthcare serves 88 ZIP codes from its Knoxville, Tennessee office in Knox County.
Yes, Caris Healthcare is Medicare-certified (CCN 441585, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Caris Healthcare is a for-profit hospice based in Knoxville, Tennessee, serving Knox County and surrounding areas. It has been Medicare-certified since March 25, 2004.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Caris Healthcare a 4-star rating. Among these caregivers, 84% said they would definitely recommend this hospice to others, and 83% rated their overall experience a 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently core hospice care processes are followed, Caris Healthcare scored 99.73, compared to a Tennessee state average of 98.92 — CMS classifies this as at the state average. CMS also reports a care index score of 10 and notes that 74.4% of patients received visits from hospice staff in the final days of life, based on the data CMS has published.
Caris Healthcare's service area, as reflected in CMS data, covers 88 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available; families are encouraged to review the source data directly for the latest updates.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Caris Healthcare is Medicare-certified, with certification dating back to March 25, 2004. The Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
On the CMS CAHPS survey, Caris Healthcare earned a 4-star rating, with 84% of family caregivers saying they would definitely recommend it and 83% giving a rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Caris Healthcare's composite process score is 99.73, compared to a Tennessee state average of 98.92 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows Caris Healthcare serving 88 ZIP codes from its Knoxville, Tennessee office in Knox County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 88 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Caris Healthcare is a for-profit hospice. Ownership type doesn't directly indicate quality of care; CMS survey results and process measures are better indicators to review.
How long has this hospice been Medicare-certified?
Caris Healthcare has been Medicare-certified since March 25, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where Caris Healthcare delivers care; contact the hospice at (865) 694-4988 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Caris Healthcare, contact them directly at (865) 694-4988 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how visit frequency compares to other hospices, and how the hospice communicates with families — Caris Healthcare's published CMS figures on these topics are included above.
How do I verify this hospice on Medicare Care Compare?
You can look up Caris Healthcare directly using CCN 441585 at https://www.medicare.gov/care-compare/details/hospice/441585?state=TN.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.