Shalom Hospice Of Greater Knoxville Llc
Knoxville, TN · Medicare-certified hospice (CCN 441609)
CMS process measure: 100 (state average 98.92 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (865) 551-7001 · Verify on Medicare Care Compare ↗
Family caregivers reported that 93% would definitely recommend Shalom Hospice Of Greater Knoxville, and 98% rated it 9 or 10 out of 10. On CMS's composite process measure, it scored 100.00, above the Tennessee state average of 98.92.
Shalom Hospice Of Greater Knoxville serves 34 ZIP codes from its Knoxville, Tennessee office in Knox County.
Yes, Shalom Hospice Of Greater Knoxville Llc is Medicare-certified (CCN 441609, since April 11, 2024); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Shalom Hospice Of Greater Knoxville Llc is a Medicare-certified hospice serving the Knoxville, Tennessee area from its office in Knox County. It has been Medicare-certified since April 11, 2024. The data provided does not specify whether it is for-profit, non-profit, or government-run.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey reported that 93% would definitely recommend this hospice, and 98% rated it 9 or 10 on a 0-10 scale. A specific overall CAHPS star rating was not provided in the data supplied, so it is not stated here; families can check Care Compare directly for the current star display.
On CMS's composite process quality measure, this hospice scored 100.00, compared with a Tennessee state average of 98.92 — placing it above the state average. A separate care index score of 9 was also reported by CMS, though the data does not describe how this figure is calculated.
This hospice reports serving 34 ZIP codes from its Knoxville office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost figures are included here.
All figures in this profile come from CMS Care Compare data as provided; where a measure is not included above, CMS has not published it for this hospice, which is often related to small patient counts rather than an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Shalom Hospice Of Greater Knoxville Llc is Medicare-certified (CCN 441609) since April 11, 2024, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 93% of family caregivers said they would definitely recommend this hospice, and 98% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared with the Tennessee state average of 98.92, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It serves 34 ZIP codes from its Knoxville, Tennessee office in Knox County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The data provided does not specify its ownership type; you can confirm this on Medicare Care Compare or by calling (865) 551-7001. Ownership type does not determine care quality on its own — CMS quality measures and family survey results are more informative.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 11, 2024.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient is expected to have six months or less to live if the illness runs its course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing the underlying illness; patients can still receive medical attention for symptoms and pain.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (865) 551-7001 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice directly at (865) 551-7001 to ask about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about family satisfaction survey results, how the hospice compares to the state average on CMS quality measures, and what ZIP codes it serves — all of which are available on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Shalom Hospice Of Greater Knoxville Llc (CCN 441609) at https://www.medicare.gov/care-compare/details/hospice/441609?state=TN.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.