Compassus - Bay City
Saginaw, MI · Medicare-certified hospice (CCN 231596)
CMS process measure: 99.65 (state average 97.27 — above state average)
Serves: 50 ZIP codes (is yours included? →) · Phone: (989) 893-0500 · Verify on Medicare Care Compare ↗
Compassus - Bay City has earned a 4-star family caregiver rating on the CMS CAHPS survey, with 83% of families saying they would definitely recommend it. Its composite process score of 99.65 is above the Michigan state average of 97.27, based on CMS Care Compare data.
Compassus - Bay City serves 50 ZIP codes from its office in Saginaw, Michigan, in Saginaw County. Families in and around this area can contact the hospice directly to confirm whether a specific address is included in its service area.
Yes, Compassus - Bay City is Medicare-certified, with CCN 231596, certified since 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that they qualify.
About this hospice
Compassus - Bay City is a Medicare-certified hospice based in Saginaw, Michigan, serving families in Saginaw County and surrounding areas. It is a for-profit hospice that has been Medicare-certified since August 9, 2005, according to CMS Care Compare data.
In the CMS CAHPS Hospice Survey, which reflects the experiences of family caregivers, Compassus - Bay City received a 4-star family caregiver rating. Among those surveyed, 83% said they would definitely recommend this hospice to others, and 82% gave it an overall rating of 9 or 10 on a 10-point scale. These figures come from CMS Care Compare data.
On CMS's composite process measure, which looks at whether recommended hospice care processes were consistently delivered, Compassus - Bay City scored 99.65, compared to the Michigan state average of 97.27 — placing it above the state average. CMS also reports a care index score of 10 and notes that 77.8% of patients received visits from staff in the last days of life, based on the most recent published data.
Compassus - Bay City reports serving 50 ZIP codes from its Saginaw office, reflecting a fairly broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is included here. All figures above are drawn from CMS Care Compare data and may be updated periodically by CMS.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Compassus - Bay City is Medicare-certified (CCN 231596, certified since August 9, 2005), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to the CMS CAHPS survey, Compassus - Bay City received a 4-star family caregiver rating, with 83% of caregivers saying they would definitely recommend it and 82% rating it 9 or 10 overall.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.65, above the Michigan state average of 97.27, placing it above the state average on this measure according to Care Compare data.
What areas and ZIP codes does this hospice serve?
Compassus - Bay City reports serving 50 ZIP codes from its office in Saginaw, Saginaw County, Michigan.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 50 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Compassus - Bay City is a for-profit hospice; ownership type does not determine care quality on its own, so it's helpful to look at CMS survey results and quality measures alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 9, 2005, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have stopped curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and pain and symptom management continue.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where care is delivered; contact Compassus - Bay City at (989) 893-0500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover intake steps; contact Compassus - Bay City at (989) 893-0500 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care processes compare to state averages, service area, and how to reach the hospice team — Compassus - Bay City's CMS figures are noted above, and you can ask additional questions by calling (989) 893-0500.
How do I verify this hospice on Medicare Care Compare?
You can look up Compassus - Bay City directly using its CMS Certification Number 231596 at https://www.medicare.gov/care-compare/details/hospice/231596?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.