Optimal Care Hospice
Saginaw, MI · Medicare-certified hospice (CCN 231689)
CMS process measure: 99.45 (state average 97.27 — above state average)
Serves: 81 ZIP codes (is yours included? →) · Phone: (888) 758-5709 · Verify on Medicare Care Compare ↗
Optimal Care Hospice has a 3-star CAHPS family caregiver rating, with 85% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 99.45 is above the Michigan state average of 97.27.
Optimal Care Hospice serves 81 ZIP codes from its office in Saginaw, Michigan, in Saginaw County.
Yes, Optimal Care Hospice is Medicare-certified (CCN 231689), certified since October 21, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Optimal Care Hospice is a for-profit hospice agency based in Saginaw, Michigan, serving Saginaw County and the surrounding area. It has been Medicare-certified since October 21, 2021 (CCN 231689).
According to CMS Care Compare data, family caregivers who completed the CMS CAHPS Hospice Survey gave Optimal Care Hospice an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend the hospice to others, and 81% rated the hospice 9 or 10 out of 10 overall.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, Optimal Care Hospice scored 99.45, which is above the Michigan state average of 97.27. CMS also reports a care index score of 10 and shows that 87.0% of patients had visits in their last days of life, based on the most recently published CMS data.
Optimal Care Hospice's service area, as listed on Care Compare, spans 81 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients under Medicare. No cost details beyond this are provided here.
All figures above come from CMS Care Compare data. Families are encouraged to review the official listing directly and contact the hospice with any questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Optimal Care Hospice is Medicare-certified (CCN 231689) since October 21, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Optimal Care Hospice received an overall 3-star rating, with 85% of caregivers saying they would definitely recommend it and 81% giving it a 9 or 10 out of 10 overall rating.
How does this hospice score on CMS quality measures compared to the state average?
Optimal Care Hospice's composite process score is 99.45, which is above the Michigan state average of 97.27. CMS also lists a care index score of 10 and reports 87.0% of patients received visits in their last days of life.
What areas and ZIP codes does this hospice serve?
Optimal Care Hospice, based in Saginaw, Saginaw County, Michigan, serves 81 ZIP codes according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 81 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Optimal Care Hospice is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and caregiver survey results offer more direct insight.
How long has this hospice been Medicare-certified?
Optimal Care Hospice has been Medicare-certified since October 21, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus to comfort and quality of life rather than curing an illness, but patients continue to receive medical, emotional, and spiritual support tailored to their needs.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Optimal Care Hospice; please contact the hospice at (888) 758-5709 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin the process, contact Optimal Care Hospice directly at (888) 758-5709 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care needs will be met; contact Optimal Care Hospice at (888) 758-5709 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Optimal Care Hospice's official listing at https://www.medicare.gov/care-compare/details/hospice/231689?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.