Valley Hospice Care
Saginaw, MI · Medicare-certified hospice (CCN 231660)
CMS process measure: 78.1 (state average 97.27 — below state average)
Serves: 32 ZIP codes (is yours included? →) · Phone: (989) 401-3019 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Valley Hospice Care, so no star rating or percent-recommend figure is available. On CMS's composite process measure, Valley Hospice Care scores 78.10, which is below the Michigan state average of 97.27.
Valley Hospice Care serves 32 ZIP codes from its Saginaw, Michigan office in Saginaw County.
Yes, Valley Hospice Care is Medicare-certified (CCN 231660, since January 3, 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Valley Hospice Care is a for-profit hospice agency based in Saginaw, Michigan, serving families in Saginaw County. It has been Medicare-certified since January 3, 2018 (CCN 231660).
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Valley Hospice Care. This is often the result of too few surveyed patients to report reliably, and it should not be read as a sign of poor quality — it simply means CMS has not released that measure for this hospice.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Valley Hospice Care scores 78.10, compared with a Michigan state average of 97.27. CMS lists this as below the state average. CMS also reports a care index score of 8 and notes that 16.3% of patients received a visit in the last days of life, according to the most recent Care Compare data available.
Valley Hospice Care's service area, as listed on Care Compare, covers 32 ZIP codes from its Saginaw office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above come from CMS Care Compare data. Families are encouraged to review the current Care Compare listing and speak directly with the hospice for the most up-to-date details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Valley Hospice Care is Medicare-certified (CCN 231660) as of January 3, 2018, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Valley Hospice Care, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Valley Hospice Care's composite process score is 78.10, compared with a Michigan state average of 97.27, which CMS lists as below the state average. CMS also reports a care index score of 8 and that 16.3% of patients received a visit in the last days of life.
What areas and ZIP codes does this hospice serve?
Valley Hospice Care serves 32 ZIP codes from its office in Saginaw, Michigan (Saginaw County).
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Valley Hospice Care is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and surveys are better guides.
How long has this hospice been Medicare-certified?
Valley Hospice Care has been Medicare-certified since January 3, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than pursuing a cure; patients can still receive treatment for symptom management and can change their minds about hospice enrollment.
Where is hospice care provided — at home or in a facility?
This data does not specify where Valley Hospice Care provides its services; please contact the hospice at (989) 401-3019 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Valley Hospice Care directly at (989) 401-3019 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures compared to the state average, the ZIP codes served, and how long the hospice has been Medicare-certified — all of which are covered in this profile using CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Valley Hospice Care (CCN 231660) directly at https://www.medicare.gov/care-compare/details/hospice/231660?state=MI to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.