Compassus Southern Alabama
Pell City, AL · Medicare-certified hospice (CCN 011514)
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (205) 447-1114 · Verify on Medicare Care Compare ↗
Compassus Southern Alabama has a 3-star CAHPS rating from family caregivers, with 79% saying they would definitely recommend it. Its CMS composite process-of-care score is 100.00, which is above the Alabama state average of 97.92.
Compassus Southern Alabama serves 29 ZIP codes from its Pell City, AL office in St. Clair County.
Yes, Compassus Southern Alabama is Medicare-certified (CCN 011514, since 1988); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Compassus Southern Alabama is a for-profit hospice based in Pell City, Alabama, serving families in St. Clair County and the surrounding area. It has been Medicare-certified since June 2, 1988 (CCN 011514), meaning it has provided care under the Medicare hospice benefit for several decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 79% said they would definitely recommend this hospice to others, and 72% rated their experience 9 or 10 out of 10. These figures reflect the direct experiences of family caregivers as reported to CMS.
On CMS's composite process-of-care measure, Compassus Southern Alabama scored 100.00, which is above the Alabama state average of 97.92. This measure reflects how consistently the hospice performed a set of recommended care processes. CMS also reports a care index score of 10 and notes that 83.4% of patients received visits in the final days of life, based on the most recent published data.
This hospice serves 29 ZIP codes from its Pell City office. All figures above come from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which can happen when patient counts are small and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are available here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Compassus Southern Alabama is Medicare-certified (CCN 011514) and has been since June 2, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received an overall rating of 3 stars, with 79% of family caregivers saying they would definitely recommend it and 72% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 100.00, which is above the Alabama state average of 97.92. CMS also reports a care index score of 10 and that 83.4% of patients received visits in the final days of life.
What areas and ZIP codes does this hospice serve?
Compassus Southern Alabama serves 29 ZIP codes from its office in Pell City, St. Clair County, Alabama.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit provider. Ownership type does not by itself determine quality of care; CMS quality measures and survey results give a more direct picture.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 2, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped pursuing curative treatment and are typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it is not about giving up but about a different kind of care and support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; contact Compassus Southern Alabama at (205) 447-1114 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; please contact Compassus Southern Alabama directly at (205) 447-1114 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about CAHPS survey results, CMS quality measures, service area, and how care is coordinated; contact Compassus Southern Alabama at (205) 447-1114 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Compassus Southern Alabama (CCN 011514) at https://www.medicare.gov/care-compare/details/hospice/011514?state=AL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.