Completetx Hospice
Richardson, TX · Medicare-certified hospice (CCN 971616)
CMS process measure: 99.48 (state average 94.72 — above state average)
Serves: 125 ZIP codes (is yours included? →) · Phone: (469) 676-4700 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Completetx Hospice, so no star rating or recommend percentage is currently available. However, its CMS composite process score of 99.48 is above the Texas state average of 94.72.
Completetx Hospice serves 125 ZIP codes from its Richardson, Texas office in Dallas County.
Yes, Completetx Hospice is Medicare-certified (CCN 971616), certified since January 5, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Completetx Hospice is a for-profit hospice located in Richardson, Texas, serving Dallas County and surrounding areas. It has been Medicare-certified since January 5, 2021 (CCN 971616).
According to CMS Care Compare data, Completetx Hospice has not published CAHPS (Consumer Assessment of Healthcare Providers and Systems) family caregiver survey results, including star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating the hospice 9-10. CMS often does not publish these figures for hospices with small patient counts, and this should not be read as a sign of poor quality — simply that the data has not yet been made public.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Completetx Hospice scored 99.48, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 6 and notes that visits occurred in the last days of life for 17.6% of patients, according to the most recent published data.
Completetx Hospice reports serving 125 ZIP codes from its Richardson office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to confirm current details directly with the hospice and on Care Compare.
Questions families ask
Does Medicare cover care from Completetx Hospice?
Yes. Completetx Hospice is Medicare-certified (CCN 971616), certified since January 5, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Completetx Hospice, which is often the case for hospices with smaller patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Completetx Hospice's composite process score is 99.48, above the Texas state average of 94.72, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Completetx Hospice serves 125 ZIP codes from its Richardson, Texas office in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 125 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Completetx Hospice is a for-profit hospice; ownership type is disclosed by CMS but is one of several factors, alongside quality measures, families may wish to consider.
How long has this hospice been Medicare-certified?
Completetx Hospice has been Medicare-certified since January 5, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor has certified a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care or support, but rather a different kind of care.
Where is hospice care provided — at home or in a facility?
This data does not specify where Completetx Hospice provides care; please contact the hospice at (469) 676-4700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Completetx Hospice at (469) 676-4700 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about services offered, how care is coordinated, and how the hospice's CMS quality measures compare to state averages; contact Completetx Hospice at (469) 676-4700 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Completetx Hospice (CCN 971616) directly at https://www.medicare.gov/care-compare/details/hospice/971616?state=TX to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.