Dignity Hospice
Richardson, TX · Medicare-certified hospice (CCN 741529)
CMS process measure: 92.2 (state average 94.72 — below state average)
Serves: 140 ZIP codes (is yours included? →) · Phone: (972) 997-5941 · Verify on Medicare Care Compare ↗
Family caregivers gave Dignity Hospice a 3-star CAHPS rating, with 81% saying they would definitely recommend it. Its CMS composite process score of 92.20 is below the Texas state average of 94.72.
Dignity Hospice serves 140 ZIP codes from its Richardson, Texas office in Dallas County.
Yes, Dignity Hospice is Medicare-certified (CCN 741529, since 2014); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Dignity Hospice is a for-profit hospice agency based in Richardson, Texas, serving Dallas County and the surrounding area. It has been Medicare-certified since May 6, 2014 (CCN 741529).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Dignity Hospice an overall rating of 3 stars. Among survey respondents, 81% said they would definitely recommend this hospice to others, and 78% rated their experience 9 or 10 on a 0-10 scale.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, Dignity Hospice scored 92.20, which falls below the Texas state average of 94.72. Families should keep in mind that a single composite score reflects specific documented processes and is only one part of a fuller quality picture.
CMS has also published a care index score of 7 and a measure showing 24.0% of patients received visits in the final days of life; families are encouraged to review these figures directly on Care Compare and ask the hospice to explain them further.
Dignity Hospice reports serving 140 ZIP codes from its Richardson office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data as reported for this hospice; where a measure is not mentioned, CMS has not published it for this hospice, often due to small numbers of surveyed patients.
Questions families ask
Does Medicare cover care from Dignity Hospice?
Yes, Dignity Hospice is Medicare-certified (CCN 741529) since May 6, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Dignity Hospice an overall CAHPS rating of 3 stars, with 81% saying they would definitely recommend it and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 92.20, which is below the Texas state average of 94.72.
What areas and ZIP codes does this hospice serve?
Dignity Hospice reports serving 140 ZIP codes from its Richardson, Texas office in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 140 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Dignity Hospice is a for-profit agency; ownership type does not by itself determine quality, but it is one factor families may wish to consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 6, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical attention, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Dignity Hospice delivers care; contact the hospice at (972) 997-5941 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Dignity Hospice at (972) 997-5941 to ask how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how care processes compare to state averages, the service area, and how the hospice supports patients and families day to day; contact Dignity Hospice at (972) 997-5941 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Dignity Hospice, CCN 741529, at https://www.medicare.gov/care-compare/details/hospice/741529?state=TX to review its current published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.