New Century Hospice Of Dallas
Richardson, TX · Medicare-certified hospice (CCN 671588)
CMS process measure: 99.4 (state average 94.72 — above state average)
Serves: 180 ZIP codes (is yours included? →) · Phone: (972) 239-0907 · Verify on Medicare Care Compare ↗
New Century Hospice Of Dallas holds a 3-star CAHPS rating, with 78% of family caregivers saying they would definitely recommend it. Its CMS composite process score of 99.40 is above the Texas state average of 94.72.
New Century Hospice Of Dallas serves 180 ZIP codes from its Richardson, TX office in Dallas County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, New Century Hospice Of Dallas is Medicare-certified (CCN 671588), certified since April 18, 2008. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Century Hospice Of Dallas is a for-profit hospice based in Richardson, Texas, serving Dallas County and surrounding areas. It has been Medicare-certified since April 18, 2008 (CCN 671588).
In the CMS CAHPS family caregiver survey, this hospice received a 3-star rating, with 78% of family caregivers saying they would definitely recommend the hospice, and 79% giving it an overall rating of 9 or 10 (on a 0-10 scale). These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure — which reflects how consistently the hospice performs a bundle of recommended care processes — New Century Hospice Of Dallas scored 99.40, above the Texas state average of 94.72. CMS also reports a care index score of 10 for this hospice, and 68.6% of patients received visits from staff during the last days of life, according to CMS data.
New Century Hospice Of Dallas reports serving 180 ZIP codes from its Richardson office, indicating a broad service area within the region.
All figures above come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which can happen when patient counts are too small to report reliably — this does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. No cost information beyond that is available in this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Century Hospice Of Dallas is Medicare-certified (CCN 671588), certified since April 18, 2008, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS CAHPS survey data, this hospice has a 3-star rating, with 78% of family caregivers saying they would definitely recommend it and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.40, which is above the Texas state average of 94.72, and CMS lists a care index score of 10 for this hospice.
What areas and ZIP codes does this hospice serve?
New Century Hospice Of Dallas reports serving 180 ZIP codes from its Richardson, TX location in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 180 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity. Ownership type does not by itself determine care quality; CMS quality measures and caregiver survey results offer a more direct view of experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 18, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
CMS data does not specify where this particular hospice provides care; contact New Century Hospice Of Dallas at (972) 239-0907 to ask about their care settings.
How do I start hospice care with this provider?
To start hospice care, contact New Century Hospice Of Dallas directly at (972) 239-0907, as CMS data does not detail their intake process.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how often staff visit during a patient's final days, what services are included, and how the hospice coordinates with other providers — you can also review this hospice's CMS Care Compare profile for published measures.
How do I verify this hospice on Medicare Care Compare?
You can look up New Century Hospice Of Dallas directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/671588?state=TX using CCN 671588.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.