Crater Community Hospice, Inc
Petersburg, VA · Medicare-certified hospice (CCN 491532)
CMS process measure: 89.16 (state average 96.57 — below state average)
Serves: 76 ZIP codes (is yours included? →) · Phone: (804) 526-4300 · Verify on Medicare Care Compare ↗
Crater Community Hospice received a 5-star rating from family caregivers in the CMS CAHPS survey, with 89% saying they would definitely recommend it. On CMS's composite process measure, it scored 89.16, below the Virginia state average of 96.57.
Crater Community Hospice serves 76 ZIP codes from its Petersburg, Virginia office in Petersburg City county. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Crater Community Hospice is Medicare-certified, with CCN 491532, certified since December 7, 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crater Community Hospice, Inc is a for-profit hospice based in Petersburg, Virginia, serving families in Petersburg City and the surrounding area. The hospice has been Medicare-certified since December 7, 1995 (CCN 491532).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star rating. Among those surveyed, 89% said they would definitely recommend this hospice, and 88% rated their overall experience of care a 9 or 10 out of 10. These figures reflect the experiences of caregivers who completed the survey and may not represent every family served.
On CMS's composite process measure, which looks at whether recommended care processes were delivered, this hospice scored 89.16, compared to the Virginia state average of 96.57 — placing it below the state average on this measure. CMS also reports a care index score of 10 for this hospice, and notes that visits occurred in the last days of life for 72.1% of patients, according to the data provided.
Crater Community Hospice reports serving 76 ZIP codes from its Petersburg office. All figures in this profile come from CMS Care Compare data as provided; where a measure is not listed here, CMS may not have published it for this hospice, often due to small patient counts, which does not by itself indicate poor quality. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Crater Community Hospice is Medicare-certified (CCN 491532) and has been since December 7, 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 89% saying they would definitely recommend it and 88% rating their care experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, this hospice scored 89.16, compared to the Virginia state average of 96.57, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 76 ZIP codes from its Petersburg, Virginia location in Petersburg City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 76 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crater Community Hospice is a for-profit organization. Ownership type does not by itself determine quality of care; CMS survey and quality measures offer a more direct look at patient experience.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since December 7, 1995.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped pursuing curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean stopping all medical care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Crater Community Hospice at (804) 526-4300 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; please contact Crater Community Hospice at (804) 526-4300 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how care processes compare to state averages, and the scope of service area — all of which are available for this hospice on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Crater Community Hospice directly at https://www.medicare.gov/care-compare/details/hospice/491532?state=VA to review its current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.