Connectionsplus Healthcare + Hospice
Lexington, VA · Medicare-certified hospice (CCN 491516)
CMS process measure: 95.57 (state average 96.57 — at state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (540) 463-1848 · Verify on Medicare Care Compare ↗
Connectionsplus Healthcare + Hospice holds a 5-star CAHPS family caregiver rating, with 92% of caregivers saying they'd definitely recommend it. Its CMS composite process score is 95.57, close to the Virginia state average of 96.57.
Connectionsplus Healthcare + Hospice serves 29 ZIP codes from its Lexington, Virginia office in Lexington City county. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Connectionsplus Healthcare + Hospice is Medicare-certified (CCN 491516, since 1993). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Connectionsplus Healthcare + Hospice is a non-profit hospice serving the Lexington, Virginia area, including Lexington City county. According to CMS Care Compare data, it has been Medicare-certified since June 16, 1993.
In the CMS CAHPS family caregiver survey, this hospice earned a 5-star rating, with 92% of surveyed family caregivers saying they would definitely recommend the hospice, and 88% giving it an overall rating of 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core hospice care processes were followed, Connectionsplus Healthcare + Hospice scored 95.57, compared to a Virginia state average of 96.57 — CMS classifies this as at the state average. CMS also reports a care index score of 10 and shows that 80.3% of patients received visits in their final days of life, based on the published data.
Connectionsplus Healthcare + Hospice reports serving 29 ZIP codes from its Lexington office. As a Medicare-certified hospice, care under the Medicare hospice benefit is covered for eligible patients whose doctor certifies a hospice-appropriate diagnosis; this listing does not include cost information beyond that.
All figures above are drawn from CMS Care Compare data as published; where a measure is not listed, CMS has not published it for this hospice, which is often simply due to small patient survey counts, not an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Connectionsplus Healthcare + Hospice is Medicare-certified (CCN 491516, since June 16, 1993), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 5-star family caregiver rating, with 92% saying they would definitely recommend this hospice and 88% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 95.57, compared to a Virginia state average of 96.57, which CMS classifies as at the state average.
What areas and ZIP codes does this hospice serve?
It serves 29 ZIP codes from its Lexington, Virginia office in Lexington City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Connectionsplus Healthcare + Hospice is organized as a non-profit; ownership type is one factor among several CMS reports, and families may weigh it alongside quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 16, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it is a care choice, not giving up.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings; please contact Connectionsplus Healthcare + Hospice at (540) 463-1848 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start care, contact Connectionsplus Healthcare + Hospice directly at (540) 463-1848 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how quality scores compare to state averages, and service area coverage — all of which can be reviewed on Medicare Care Compare or by calling (540) 463-1848.
How do I verify this hospice on Medicare Care Compare?
You can verify current information for Connectionsplus Healthcare + Hospice at https://www.medicare.gov/care-compare/details/hospice/491516?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.