Crossroads Hospice Of Cleveland, Llc
Valley View, OH · Medicare-certified hospice (CCN 361656)
CMS process measure: 100 (state average 97.03 — above state average)
Serves: 122 ZIP codes (is yours included? →) · Phone: (216) 654-9300 · Verify on Medicare Care Compare ↗
Family caregivers gave Crossroads Hospice Of Cleveland 3 out of 5 stars in the CMS survey, with 82% saying they would definitely recommend it. On CMS's composite process-of-care measure, it scored 100.00, above the Ohio state average of 97.03.
Crossroads Hospice Of Cleveland serves 122 ZIP codes from its office in Valley View, Ohio, in Cuyahoga County.
Yes, Crossroads Hospice Of Cleveland is Medicare-certified (CCN 361656, since 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crossroads Hospice Of Cleveland, LLC is a Medicare-certified hospice based in Valley View, Ohio, serving Cuyahoga County and the surrounding region. The hospice is organized under an ownership type CMS lists as "Other," and it has been Medicare-certified since February 16, 2011.
According to CMS Care Compare CAHPS survey data, family caregivers who worked with this hospice gave it a 3-star rating. Among those surveyed, 82% said they would definitely recommend this hospice to others, and 77% gave it an overall rating of 9 or 10 out of 10.
On CMS's composite process-of-care measure, the hospice scored 100.00, compared with a state average of 97.03 — placing it above the state average on this measure. CMS also reports a care index score of 10 and indicates that visits occurred in the last days of life for 67.8% of patients, based on the same published dataset.
This hospice's service area, as reported to CMS, covers 122 ZIP codes.
All figures above come from CMS Care Compare hospice data as published; where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. This profile does not include cost information beyond that fact, and no staff, facilities, or services have been added beyond what CMS reports.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Crossroads Hospice Of Cleveland is Medicare-certified (CCN 361656) since February 16, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives this hospice a 3-star family caregiver rating, with 82% saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 100.00, compared with the Ohio state average of 97.03 — above the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 122 ZIP codes from its Valley View, Ohio office in Cuyahoga County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 122 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type doesn't directly predict quality; it's one factor among several to consider alongside CAHPS scores and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 16, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice; please contact them at (216) 654-9300 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This isn't detailed in the CMS data provided; contact Crossroads Hospice Of Cleveland at (216) 654-9300 and verify eligibility and enrollment steps on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about the CAHPS survey results, quality measure scores, service area, and staffing; you can compare these figures to other hospices on Medicare Care Compare and ask the hospice directly by calling (216) 654-9300.
How do I verify this hospice on Medicare Care Compare?
You can look up Crossroads Hospice Of Cleveland directly at https://www.medicare.gov/care-compare/details/hospice/361656?state=OH to confirm current CMS figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.