Hospice Of The Western Reserve, Inc
Cleveland, OH · Medicare-certified hospice (CCN 361503)
CMS process measure: 98.01 (state average 97.03 — at state average)
Serves: 217 ZIP codes (is yours included? →) · Phone: (216) 383-2222 · Verify on Medicare Care Compare ↗
Hospice Of The Western Reserve, Inc has a 4-star CAHPS family caregiver rating, with 88% of surveyed families saying they would definitely recommend it. Its CMS composite process score of 98.01 is at the state average of 97.03 in Ohio.
Hospice Of The Western Reserve, Inc serves 217 ZIP codes from its Cleveland, OH office in Cuyahoga County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Hospice Of The Western Reserve, Inc is Medicare-certified, with CCN 361503, certified since April 6, 1984. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The Western Reserve, Inc is a non-profit hospice based in Cleveland, Ohio, serving Cuyahoga County and surrounding areas. The organization has been Medicare-certified since April 6, 1984 (CCN 361503).
According to CMS Care Compare survey data, family caregivers gave this hospice a 4-star CAHPS rating. Among surveyed families, 88% said they would definitely recommend this hospice, and 85% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, this hospice scored 98.01, compared to a state average of 97.03 in Ohio — placing it at the state average. CMS also reports a care index score of 10 for this hospice, and notes that 43.5% of patients received visits in the last days of life, based on published data.
Hospice Of The Western Reserve, Inc reports serving 217 ZIP codes from its Cleveland office, reflecting a broad service area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures above are drawn from CMS Care Compare data as published by CMS; where a measure is not listed, CMS has not published it for this hospice, which is often due to small patient sample sizes rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of The Western Reserve, Inc is Medicare-certified (CCN 361503, since April 6, 1984), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Families gave this hospice a 4-star CAHPS rating, with 88% saying they would definitely recommend it and 85% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.01, compared to the Ohio state average of 97.03, placing it at the state average. CMS also reports a care index score of 10 and notes that 43.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It reports serving 217 ZIP codes from its Cleveland, Ohio office in Cuyahoga County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 217 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type is one factor families may consider alongside CMS quality and survey data, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 6, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curative treatment to comfort, symptom management, and quality of life; it is not about giving up but about a different kind of care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Hospice Of The Western Reserve, Inc at (216) 383-2222 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Hospice Of The Western Reserve, Inc at (216) 383-2222 for information on how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about survey ratings, quality measures, service area, and what services are included; contact the hospice at (216) 383-2222 to ask questions specific to your situation.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of The Western Reserve, Inc directly at https://www.medicare.gov/care-compare/details/hospice/361503?state=OH to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.